Lead Software Engineer

Overview About BU: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: You have strong expertise with public cloud service providers You want to grow and apply your strong python experience further, creating some tremendous impacts to automating complex business processes. You want more experience and opportunity to explore cloud-first technologies. You can develop and automate repeatable patterns with a software engineering approach You enjoy new challenges and are solutions-oriented What you will enjoy in this role: As part of the Epsilon Solutions Enablement team, you ll help mature & enable access to services that power most of our business processes across Epsilon. You ll have the opportunity to present ideas and influence technology approaches. You ll get significant experience to public cloud providers & other SaaS services The open and transparent environment that values innovation and efficiency Responsibilities What you will do: Lead the design, development, and implementation of automated observability services across our entire infrastructure. Champion Site Reliability Engineering (SRE) principles and actively contribute to the evolution of our monitoring and observability strategy. Build and improve complex and repeatable business processes through the development and implementation of robust automation solutions. Analyze telemetry data (logs, metrics, traces) to proactively identify performance bottlenecks, security vulnerabilities, and areas for improvement in our systems and applications. Integrate and enable automated observability services within our public cloud environments (e.g., AWS, Azure, GCP), leveraging cloud-native monitoring tools and services. Collaborate with other teams, exploring innovation to bring ideas that improve our services. Qualifications 7+ years expertise with software engineering with a strong focus on designing, implementing, and maintaining robust observability solutions. This includes deep expertise in monitoring patterns, best practices, and industry standards. Proven ability to develop and deploy high-quality software using Python. Strong experience with CI/CD principles and tools (e.g., Jenkins, GitLab CI, Azure DevOps) for automated builds, testing, and deployments Experience with infrastructure-as-code tools (e.g., Ansible, Terraform, Puppet) to automate infrastructure provisioning, configuration management, and deployments Strong system administration experience with Linux/Unix environments (preferred). Familiarity with Windows systems is a plus Expertise in utilizing and integrating various observability tools (e.g., Prometheus, Grafana, Jaeger, ELK Stack, Splunk) to collect, analyse, and visualize logs, metrics, and traces. Ability to analyse and understand business workflows to design and implement software solutions that automate and orchestrate business processes using RESTful APIs, GraphQL, or other integration technologies. Cloud certifications in AWS, Azure, or Google Cloud are highly preferred. Experience with cloud-native technologies and services is a must. Excellent written and verbal communication skills. Ability to clearly document technical designs, procedures, and best practices. Can demonstrate actively mentoring junior engineers, leading technical discussions, and driving technical decisions. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.