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Position Asst Experience Manager
Lchang Nang Retreat
posted 2mon ago
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Job Description
- Sales & Marketing: ability to sell and market the Signature Experiences to the potential guests.
- Analytical Skills: ability to analyze customer data and performance metrics to identify opportunities for improvement
- Communication: ability to communicate effectively with guests and staff, including the ability to speak multiple languages
- Customer Service: ability to deliver exceptional customer service & handle customer grievances.
- Customer Experience: ability to design and deliver exceptional guest experiences throughout their stay
- Project Management: ability to manage multiple projects simultaneously and prioritize tasks accordingly
- Attention to detail: ability to ensure that all guest accommodations, Signature Experiences, and meals are perfectly organized and delivered flawlessly
- Bachelors degree in Hospitality Management, Business Administration, or a creative field
- 2+ years of experience in the hospitality industry with a focus on customer service and customer experience
- Experience living or working in Ladakh is a plus.
Employment Type: Full Time, Permanent
Functional Areas: Sales
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