Website Management: Oversee the day-to-day operations of the e-commerce website, ensuring it functions smoothly, loads quickly, and is user-friendly.
Product Listings: Create and manage product listings, including product descriptions, images, pricing, and availability. Maintain accurate and up-to-date product information.
Inventory Management: Monitor and update inventory levels to prevent overstocking or stockouts. Implement systems for tracking product availability.
Digital Marketing: Plan and execute digital marketing strategies, including pay-per-click (PPC) advertising, search engine optimization (SEO), email marketing, social media advertising, and content marketing to drive traffic and sales.
Customer Experience: Enhance the customer journey by optimizing website navigation, simplifying the checkout process, and improving site search functionality.
Conversion Rate Optimization: Analyze user behavior and make data-driven changes to increase conversion rates and sales. A/B testing and user experience improvements are often part of this process.
Payment Processing: Ensure secure and efficient payment processing systems are in place for online transactions.
Shipping and Fulfillment: Manage shipping options, costs, and delivery times. Implement effective fulfillment processes, including order tracking and returns management.
Customer Service: Address customer inquiries, complaints, and issues promptly. Provide assistance with product selection, order tracking, and returns.