L&D Content Specialist

Job Summary:

We are seeking a seasoned Senior Content Developer with extensive experience in the Learning and Development (L&D) domain. The ideal candidate should have a background as an L&D content specialist, encompassing knowledge of fundamental instructional design frameworks and storyboarding. This role demands adaptability to a dynamic and flexible environment with rapid turnaround times and evolving requirements. A key responsibility is to understand customer needs, design and develop appropriate solutions, and ensure successful content delivery.

Requirements:

• 2-5 years in Leadership and Behavioral Training, with a strong focus on content design.
• Proven expertise in conducting stakeholder conversations for need identification and analysis.
• Extensive experience in learning and development, talent development, instructional design, or related disciplines.
• Solid working knowledge of adult learning and leadership development principles.
• Demonstrated ability to effectively communicate and present to all management levels, including senior executives.
• A proactive research and learning mindset.
• Advanced skills in MS Office applications (PowerPoint, Excel, Word, Publisher), Adobe Pro, and web-based collaborative platforms (e.g., SharePoint). Proficiency with e-learning authoring tools such as Articulate.
• Ability to thrive in a dynamic environment and manage multiple deliverables simultaneously.

Responsibilities:

• Stakeholder Analysis:
• Conduct and participate in stakeholder conversations to comprehend client needs, challenges, and requirements.
• Develop stakeholder analysis reports and obtain client sign-off.
• Gain a deep understanding of assigned areas and customer needs.
• Content Design, Development, and Maintenance:
• Understand business problems, learner profiles, and evaluation methodologies to implement effective learning solutions.
• Apply adult learning principles in content development.
• Employ various techniques to create instructional content.
• Develop course materials, including hands-on exercises, collaboration with subject matter experts, and utilization of existing documentation.
• Conduct deep research to contextualize content to client industry needs and challenges.
• Create collaterals for each module, such as quizzes, assessments, reading materials, case studies, exercises, and activities.
• Develop instructor notes to complement training material.
• Utilize authoring tools like Articulate, Lectora, and Captivate for creating learning materials. (Optional)
• Internal Stakeholder Management:
• Collaborate with internal stakeholders to gain buy-in for recommended solutions.
• Process Improvement:
• Track feedback on all content elements.
• Gather feedback from internal teams, client stakeholders, and facilitators.
• Analyze feedback and implement corrective measures to improve content.
• Build and maintain a comprehensive content repository.

Preferred candidate profile

• Bachelor's degree in Psychology or a related field; a Master's degree is a plus.
• Proven experience in curriculum development and content creation for leadership and behavioral training.
• Strong knowledge of instructional design and storyboarding.
• In-depth understanding of adult learning principles and instructional design models.
• Proficiency in authoring tools and multimedia content creation software.
• Excellent communication and interpersonal skills.
• Exceptional organizational and project management abilities.
• Creative problem-solving skills and attention to detail.
• A commitment to leadership and behavioral development, with a dedication to staying current in the field.

Interested candidates can share profiles on sunita.singh@knolskape.com