Technical Consultant (Frontend)

• Working with customers to understand goals or requirements and guiding them to an appropriate technical solution; scoping, estimating, architecting, and implementing custom UX on Khoros core products; articulating complex technical concepts in laymans terms.
• Overseeing the delivery of projects from a technical standpoint with the goal that the completed implementation adheres to the intended design and properly addresses the business requirements.
• Leading the technical track of a project and delegating project tasks to other engineers; collaborating with other engineers to solve technical problems and unblock project tasks; executing code reviews.
• Consulting with customers on Khoros UX customization best practices via video conference, phone, email, and occasionally in person.
• Managing and accounting for your own time and activities.
• Contributing to operational and process improvements within the department.
• Due to the nature of our customer-centric team, participation in occasional off-hours
  deployments and/or occasional rotation in on-call outage assistance may be required.

Requirements

• 5+ years of professional web development experience.
• 2+ years experience in a customer-facing technical consulting role or similar position.
• Strong command of the English language (written, spoken, colloquial). You should have
  a clear telephone voice and good diction.
• Confidence in your presentation skills - ability to capture attention and deliver key
  messages in a variety of contexts (small groups to larger audiences).
• Able to connect strategic objectives to technical solutions; diplomatically questioning
  assumptions and approaches while collaborating to identify the best path forward.