UX Designer

About Us:

Helpshift is a leading SaaS company providing innovative customer service solutions to gaming companies worldwide. Our platform helps gaming companies resolve customer issues efficiently and effectively. With over a decade of experience, we re now leveraging cutting-edge AI and analytics to redefine the customer service experience. Join our collaborative, fast-paced team and help us create intuitive, visually stunning designs that delight our users.

We re looking for a UX Designer with a passion for creating seamless, user-centered experiences and a strong eye for visual design. You ll work closely with Product Managers, Developers, and other Designers to deliver features that enhance our platform s usability and aesthetics. If you re excited about solving complex problems, contributing to a design system, and working in a supportive, fast-paced environment, we d love to hear from you!

Role:

• Design Intuitive User Flows: Create wireframes, prototypes, and high-fidelity designs for new features and improvements using Figma.
• Enhance Visual Design: Deliver visually appealing UI designs that align with our brand and design system, while ensuring consistency across the platform.
• Collaborate Cross-Functionally: Work closely with Product Managers to understand requirements and with Developers to ensure designs are implemented accurately.
• Contribute to the Design System: Use and evolve our existing design system, adding new components and patterns as needed.
• Advocate for Users: Incorporate user feedback and best practices to create designs that are both functional and delightful.
• Iterate and Improve: Participate in design reviews, gather feedback, and iterate on designs to ensure the best possible outcomes.