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69 Regalix Jobs
Operations Manager
Regalix
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
- Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
- Working knowledge of data analysis and performance/operation metrics.
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
- Oversee customer support processes and organize them to enhance customer satisfaction.
- Exceptional communication skills Interpersonal skills.
- Emotional intelligence.
- Coaching skills.
- People Management.
- Ownership Accountability.
- Teamwork Collaboration.
- Decision making.
- Root cause analysis recurrence prevention.
- Behavioral management .
- Customer Focus .
- Bachelor s degree in Business, Engineering, Marketing, or a related field, MBA an asset.
- A minimum of 5-13 years experience in a similar management role.
- A minimum of 3-5 years experience in an OM role managing a team of 75 people or more.
- Managed multiple projects at the same time.
- Hands-on experience in setting and managing budgets.
- Advanced knowledge of Microsoft Excel and the Google Suite.
- Excellent written and verbal communication skills.
- Experience applying Lean and Agile methodologies and tools in a service environment.
- Previous experience successfully implementing new tools and technologies.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations Manager roles with real interview advice
What people at Regalix are saying
Rating based on 1 Operations Manager
review
Anonymous · Customer Success, Service & Operations
in Bangalore Rural
Everything is pathetic.
1. Need to set goals as by default you will get an average increment in your appraisal. 2.No interaction with your boss. Managers don't get SME, QA,TL or Assistant Manager to work with and has to do all the responsibilities of the above roles resulting in pathetic work-life balance. 3.Frequent changes in Management and the curren..Read More
- Skill development - Bad
Operations Manager salary at Regalix
What Regalix employees are saying about work life
Regalix Benefits
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