Add office photos
All Filters
8 Itivia Technologies Jobs
Technical Support Professional
Itivia Technologies
posted 5mon ago
Job Role Insights
Flexible timing
Job Description
We are looking for a Telecaller that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities :
- Manage large amounts of inbound and outbound calls in a timely manne
- Follow communication scripts when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our call center database in a comprehensible way
Requirements :
- Strong command over English & Hindi
- Strong phone and verbal communication skills along with active listening
- Previous experience in a customer support role
Employment Type: Full Time, Permanent
Functional Areas: Other
Read full job description What people at Itivia Technologies are saying
What Itivia Technologies employees are saying about work life
based on 2 employees
Flexible timing
Monday to Saturday
Itivia Technologies Benefits
View more benefits
Compare Itivia Technologies with
TCS
Compare
Accenture
Compare
Cognizant
Compare
Wipro
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
HDB Financial Services
Compare
Similar Jobs for you
Share an Interview