Manage end to end PMO operations for the organization.
Have a clear understanding of the Project life cycle (pipeline, demands, risks, financials, improvements), experience in delivery and quality management, financial metrics tracking, and new processes implementation.
Providing financial reports and budget outlines (org-wide Business unit or region specific) to the management team
Tracking of resource monthly timesheets, project GM, UBR, and creating monthly resource wise hrs spend report
Experience in organization-wide resource management & key project status tracking.
Experienced in enhancing overall project management processes, and policies & improve operations to establish effective governance.
Create project delivery quality metrics, recommend methods of improvement, and seeing that actions are implemented on time across the company
Analyzing the quality of the projects to ensure company standards & deadlines are met.
Developing and implementing best practices to ensure cost, CSAT and quality is balanced.
Responsible for maintaining end-to-end contract life cycle (Agreement execution, extension, termination, and invoicing) & documenting it as per the process.
Responsible for creating and track organization wide project delivery quality metrics
Owns PMO processes automation and management
Excellent communication skills
Mandatory Competencies
PMO - Interpersonal Skills
PMO - Planning and Scheduling
PMO - Problem Solving and Decision making
PMO - Strong Documentation
PMO - Prioritisation of activities related to projects