Software Architect - User Experience (UX)

• Lead the development and implementation of the overall UX strategy for digital products.
• Conduct in-depth user research (including user interviews, surveys, and usability testing) to understand user needs and behaviors.
• Develop detailed user personas, user journeys, and customer journey maps to inform design decisions.
• Design robust information architecture (IA) to ensure a logical, findable, and accessible user experience.
• Create high-fidelity wireframes, prototypes, and style guides to communicate design intent.
• Collaborate with UI/visual designers, product managers, and engineers to ensure a seamless user experience, technical feasibility, and implementation of design across all touchpoints.
• Work closely with graphic designers to produce high-fidelity designs and visual assets
• Mentor UX designers and foster a culture of user-centric design across the organization.
• Evangelize the value of UX research and design within the organization.
• Advocate for accessibility best practices and conduct accessibility audits and testing.
• Effectively communicate the value of UX and its impact on business outcomes.
• Stay up to date on the latest UX trends, technologies, and best practices.

Required Skills, Experience and Qualifications:

• BE/BTech or MS degree in Computer Science from a reputed university
• 12+ years of experience in UX design with a proven track record of success.
• Extensive experiences of designing and developing diverse range of complex UX projects.
• Extensive knowledge of UCD principles and methodologies.
• Expertise in user research methods and data analysis.
• Strong information architecture (IA) and interaction design skills.
• Proficiency in UX design tools (e.g., Figma, Sketch, Adobe XD).
• Excellent communication, collaboration, and leadership skills.
• Ability to translate complex user research findings into actionable insights for design.
• Experience working in an agile development environment.
• Experience with accessibility best practices.
• Knowledge of front-end development principles is a plus.