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Engaged Employer

Innovaccer

Compare

3.4

based on 382 Reviews

63 Innovaccer Jobs

Community Manager

InnovAccer

3.4

based on 382 Reviews

2-4 years

Noida

1 vacancy

Community Manager

Innovaccer

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analytics Computer Networking Healthcare Skill Development Product Marketing Health Insurance

+ 4 more

Job Description

We are looking for a Community Manager who will be responsible for building and nurturing a vibrant user community for Innovaccer. This role involves developing and executing engagement strategies, managing both online and offline events, creating and overseeing content, and acting as a bridge between the community and internal teams. The Community Manager will drive user engagement, collect and analyze feedback, and ensure the community aligns with Innovaccer s goals of enhancing user learning, product improvement, and brand differentiation. Effective communication, organizational skills, and collaboration with cross-functional teams are essential.

A Day in the Life

Community Engagement:

Develop and implement strategies to grow and engage the user community.
Foster a welcoming and supportive environment for community members.
Organize and manage online forums, AMAs, and live discussion sessions.
Plan and coordinate offline community events for networking and learning.

Content Creation and Management:

Collaborate with product managers, product marketing, and clinical transformation teams to produce relevant content.
Manage a content calendar, including blogs, FAQs, and public-facing roadmaps.
Generate ideas and oversee the publication of community-focused content.

Stakeholder Coordination:

Align with internal stakeholders to ensure community activities are in sync with company objectives.
Act as a liaison between community members and Innovaccer s product team.
Collect feedback from community members and relay it to relevant teams for product improvements.

Metrics and Reporting:

Track and report on community engagement metrics.
Analyze user feedback and engagement data to improve community strategies.
Prepare regular reports on community activities and their impact

What You Need

Bachelors degree in Marketing, Communications, or a related field.
2+ years of experience building or growing online communities.
Enthusiastic and proactive approach to community building.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Experience with online community platforms like Discourse.
Proficiency in using tools like Zoom for online events.
Ability to work collaboratively with cross-functional teams and manage content creation and publication.
Familiarity with analytics tools to track and report on engagement metrics.
A strong understanding of the healthcare industry is a plus.