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9 Initvalue Technologies Jobs
Operations Executive
Initvalue Technologies
posted 1mon ago
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Key skills for the job
Job Description
We are seeking an experienced, dedicated Operation Executive to join our team. In this position, s/he will be responsible for overseeing the entire process. Managing daily operations is another key role for the executive. The goal here is to mitigate operational errors daily to continue driving processes forward.
Responsibilities
- Provide professional customer service and technical support to current and potential customers of Formac s product suite via telephone, remote dial-up connections and email.
- Give Webex and online presentations, help in onboarding Product customers.
- Applying technology in multiple ways to configure the product and helping the customer implement Formac s products
- Solid understanding of products limits and suggesting ways of improving the product.
- Interacting with clients to understand the issue and debug it in a production environment, if required
- Working on client cases and custom development
- Upgrading the clients to the latest version of application
- Communicating with clients on a day to day basis
- Handling performance or application issues.
Qualifications
- Exceptional communication both oral and written
- Quick Learner
- Strong analysis capability, should understand the big picture and write down the base level elements clearly to meet the big picture.
Employment Type: Full Time, Permanent
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