AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
218 Infobahn Softworld Jobs
Sr. Tech Support Engineer
Infobahn Softworld
posted 6mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
-
Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- May be involved in customer installation and training
- Provides support to customer/users where the product is highly technical or sophisticated in nature
- Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background
- In a less sophisticated environment, as with many applications products where the user is nontechnical, this position would generally interact with product support personnel and potentially the customer when the customer s problem cannot be resolved directly by first-level resources
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Sr. Tech Support Engineer roles with real interview advice
What people at Infobahn Softworld are saying
What Infobahn Softworld employees are saying about work life
Infobahn Softworld Benefits
View more benefits
Compare Infobahn Softworld with
TCS
Wipro
Infosys
HCLTech
Tech Mahindra
LTIMindtree
Mphasis
Hexaware Technologies
Cyient
Vision India Services
Creative Hands HR Consultancy
Gi Group
Hire Glocal
Ven Consulting
Verifacts Services
Accurate Global Alliances
Xeam Ventures
NR Consulting
Futurz Staffing Solutions
Spectrum Consultants
Similar Jobs for you
Senior Advisor, Product Design - IT
3-6 Yrs
Kolkata, Mumbai, New Delhi +4 more
