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Underwriting Executive - EW Claims
Imarque Solutions
posted 8d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Technical Knowledge: Understanding of home appliances, their components, and common issues.
- Diagnostic Skills: Ability to troubleshoot and diagnose appliance problems accurately.
- Communication Skills: Good communication in Hindi/Malayalam/Telugu with Excellent English, Effective communication with customers to gather necessary information and understanding the claims.
- Attention to Detail: Meticulous in verifying the accuracy of claims and documentation.
- Customer Service: Providing empathetic and efficient support to customers during the claims process.
- Knowledge of Extended Warranty Terms & Conditions: Familiarity with the terms and conditions of the extended warranty policies.
- Decision-Making: Ability to make informed decisions on claim approvals or rejections based on technical assessments.
- Documentation Skills: Proficient in recording and managing claim details and relevant documentation.
- Problem-Solving Skills: Capability to find solutions for complex or unusual appliance issues.
- Time Management: Efficiently managing multiple claims and tasks within set timelines.
- Software Proficiency: Competence in using claims management software and related tools.
- Analytical Skills: Analyzing claim data to identify patterns and potential fraud.
- Adaptability: Ability to adapt to new technologies and procedures in the appliance industry.
- Ethical Standards: Upholding high ethical standards and integrity in verifying claims.
Employment Type: Full Time, Permanent
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