IDP - Technology Procurement Manager (10-15 yrs)

POSITION PURPOSE

The Technology Procurement Manager is responsible for the enterprise-level optimization of technology procurement and maximizing the value of IDP's technology supplier relationships.

Establishing and managing IDP technology procurement function including the activities, processes, roles, and accountabilities for all IDP Technology procurement, contracts, support, maintenance, and vendor performance management.

- Technology Procurement Management Expertise

- Leadership & Management Role

- Engaging and Impactful Projects

- Circa $36M portfolio

- Build the Technology Procurement Capability & Team

- Continued Investment in Ariba Platform

- Significant Change Agenda

Engaging and Impactful Projects

The Technology Procurement Manager's role will include:

Category Management: Delivering on identified opportunities for effective Category Management with expected impact measured in the millions.

Collaborative Teams: Working with other members of the Technology Management Office, Corporate Procurement, Legal, Project Teams and IDP's Technology Support teams oriented toward the adoption of smart technologies and improved processes.

Communication: Significantly, and continuously, optimizing and raising the understanding of Technology Procurement Processes across stakeholder groups.

Optimizing Risk: Working with Corporate Procurement, Legal, Risk, Accounts Payable and other members of the Technology Management Office to optimize IDP's approach to managing Technology Vendor Risk.

Key Responsibility:

- Manage the Vendor and Contract Management Function

The focus here is to provide clear policies and processes, allowing you to establish governance and objectively measure and report on vendor management performance. This establishes your authority and confirms your value to the organization.

- Create a clear set of documented objectives for their organization around IT vendor
risk, relationship, contract, and performance management.

- Use industry models to baseline and set target state capabilities.

- Review and update IDP Technology procurement policies. Socialize and communicate to maximize adherence.

- Create a culture of customer-centricity, quality, trust, and competence. Develop and nurture Technology Procurement team members

- Review and evaluate IDP's procurement and technology procurement processes for fit to IDP Technology's context.

- Formally document and socialize not only the mission and scope of technology vendor management for the enterprise, but also who has the organizational and operational authority necessary to execute on it.

- Create an accountability framework that encourages desirable behaviour in the application of products and services from IT vendors to ensure optimal performance, compliance and risk mitigation benefits

- Bring visibility to the value of Vendor and Contract Management by reporting on innovation and collaboration activities, contribution of business value. Develop value propositions that highlight the value of the function. Measure and report on non-adherence to Technology Vendor Policies.

The Technology Procurement Manager is responsible for building, maintaining, and enhancing solid relationships with business stakeholders. Partner and collaborate with stakeholders to identify the options that best meet their desired business outcomes, and ensure stakeholders are aware of and engage with Technology Procurement when Technology vendor-related issues arise.

Manage Technology Vendor and Contract Operations

Throughout the life of a vendor relationship, the value an organization expects to achieve from the relationship may differ from the value that the vendor delivers over the course of the deal.

Segment vendors to determine how to allocate resources and align governance across the vendor portfolio. Begin to manage those strategic or critical vendors. Conduct vendor relationship health checks for those critical vendors to measure the relationship against the organization's original deal objectives, and how well these contract terms and objectives align with current and changing business requirements.

- Procurement Contract Management such as work with Project teams, and IDP Legal, to formalize IDP Head Agreements and Procurement Contracts.

- Mature contract life cycle management by implementing advanced contract analytics to handle risk and regulatory changes.

- Manage Technology Vendor Contracts such as monitor contract terms and deliverables, based on segmentation and defined accountabilities.

- Formalize and communicate IDP Technology's Sourcing and RFx processes. Execute Sourcing initiatives in conjunction with Project Teams. Enterprise Architecture and other TMO members.

- Support the identification, assessment, analysis, remediation and monitoring of vendor threats and risks.

- Support developing, monitoring, measuring, and reporting of vendor performance.

- Correct failed activities or functionality by identifying vendor performance issues and analyzing and addressing the root cause. Establish and drive continuous improvement initiatives.

- Manage vendor and contract onboarding, transitions, and exits through a formal and structured process.

Person Specification & Essential requirements

- Extensive experience (10+ years) in Technology Procurement function of a non-Technology company.

- Experience in managing the diverse procurement needs of an internal Technology organization for a Global Company. Focus on Software/SaaS and Technology Services procurement.

- Able to cope with a high energy environment with multiple workstreams simultaneously.

- A strong understanding of Technology Procurement process patterns, contracts, typical clauses, and contract structures.

- Experienced in designing outcome-based procurement internal services in the context of technology capability objectives.

- Good exposure and knowledge of technology procurement - in particular experience with enterprise platforms and business solutions software agreements would be highly regarded.

- Strong stakeholder management skills. The executive level communication skills necessary to convince a federated technology organization to adopt an enterprise-optimized technology procurement model.

- Effectively share and synthesize information with others; able to affect decisions and guide stakeholders. Tailor communication and influence style depending on need. Leverages networks to share information and guide outcomes.

- Procurement negotiation experience in multiple technology categories at an enterprise level.

- Strong understanding of Procurement Contracts, appropriate clauses, and execution processes.

- Experience with the Ariba tool including: Sourcing, Contract Management, and Buyer.

- A Bachelor's or master's degree in business, Commerce, Law or similar is desirable.