IDfy - Delivery Manager - Post Sales - International Market (3-4 yrs)

Want a seat on the IDfy rocketship?.

Unlock the next billion! Did you know that IDfy has verified more than 100M profiles around the world? In the next 2 years, we want to touch a billion users.

If you wish to be part of this rocketship filled with lots of action and learning, we welcome you to be part of the team!.

IDfy builds products on cloud-based technologies that run mission-critical functions at large organizations and rapidly growing start-ups.

Our technologies run customer onboarding processes for Banks like HDFC Bank, build delivery networks of e-commerce majors like Amazon and Zomato, drive financial inclusion for Paytm and BharatPe, and safeguard the likes of Dream11 and MPL from fraud and money laundering.

We have more than 800 customers worldwide.

In 2021, IDfy was named 'Fintech Scale up of the year' by IFTA.

Your day-to-day work will involve:

- Act as a project manager: Develop a deep understanding of our products, their features, and their technical implementation, ensuring projects are completed on time.

- Collaborate with the sales, product & tech team to understand customer requirements and craft tailored solutions that address their business challenges effectively.

- Stakeholder & client relationship management: Acting as a liaison between IDfy and the client to ensure all stakeholders are informed.

- Solution design and technical consultation: Analyze customer requirements and propose technical solutions that align with their business goals.

- Measuring and monitoring progress of projects and ensuring timley delivery of the same.

- Prepare and deliver presentations: Create compelling presentations and technical documentation to support the sales process.

- Clearly articulate the value proposition and differentiators of our solutions to both technical and non-technical audiences.

- Respond to technical queries: Assist prospects and customers with technical inquiries, providing accurate and timely information to address their concerns and build trust in our offerings.

- Continuous learning and improvement: Stay up to date with the latest industry trends, best practices, and product enhancements.

- Share knowledge and insights with the broader team to drive continuous improvement.

Skills that we are looking for -.

- Industry Knowledge: Familiarity with the financial services or Background Verification sector.

- Energy and Drive: Self-starter with a proactive and energetic approach, capable of working independently and driving results.

- Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information to both technical and non-technical stakeholders.

- Goal Orientation: Demonstrated history of achieving and exceeding sales targets and goals.

- Collaborative Spirit: Ability to work collaboratively with internal teams to ensure client success and contribute to product enhancement.

- Global Mindset: Adept at working in a diverse, multicultural environment.

- Effective business communication skills both verbal and written.

- Good understanding of technology and SaaS products.

- Past experience in the Financial Services / Gaming / E-Commerce industry could be a plus