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53 IBS Software Services Jobs

Defect Manager

5-10 years

₹ 18.216 - 32L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Defect Manager

IBS Software Services

posted 3mon ago

Job Description

  • Monitor the issues/defects raised for different projects in trackSpace and ALM.
  • Validate the contents as per agreed guidelines and severity / priority of these defects.
  • Moderate the Defect Meeting and discuss these with projects and providers.
  • Align them to the upcoming release after discussion with the vendors and project teams.
  • Follow-up with development team for getting those fixed.
  • Co-ordinate with internal as well as external customers for all defect related topics.
  • Once fixed, assign them back to the submitter for retest.
  • Follow up with the testers for completing the retest.
  • Re-planning the defects, which are moved to upcoming releases.
  • Circulate the release notes with details of defects fixes in each delivery.
  • Moderate daily defect meetings and weekly project defect meetings.
  • Post production defect leakage metrics.
  • Root Cause Analysis for Production Defects.
  • Prepare the Defect Leakage Metrics and present it to Operations team.
  • Follow up on closure of the action items discussed in the Defect Leakage Meeting.
  • Continuous monitoring of Product Quality throughout the increment cycle.
  • Maintaining MIS reports to different stakeholders that provides inputs to improve the product quality.
  • Daily housekeeping of defects in the defect management tool.
  • Ad-hoc testing of defects whenever needed.
  • Mentoring new team members on operational topics and overall defect life cycle.
  • Provide recommendations for effective General Regression and new CFCs testing to avoid defects slippage to Production.
  • Impact assessment of changes coming as part of CFCs/ Product Upgrade to existing regression test cases.
Role & Responsibilities
  • Monitor the issues/defects raised for different projects in trackSpace and ALM.
  • Validate the contents as per agreed guidelines and severity / priority of these defects.
  • Moderate the Defect Meeting and discuss these with projects and providers.
  • Align them to the upcoming release after discussion with the vendors and project teams.
  • Follow-up with development team for getting those fixed.
  • Co-ordinate with internal as well as external customers for all defect related topics.
  • Once fixed, assign them back to the submitter for retest.
  • Follow up with the testers for completing the retest.
  • Re-planning the defects, which are moved to upcoming releases.
  • Circulate the release notes with details of defects fixes in each delivery.
  • Moderate daily defect meetings and weekly project defect meetings.
  • Post production defect leakage metrics.
  • Root Cause Analysis for Production Defects.
  • Prepare the Defect Leakage Metrics and present it to Operations team.
  • Follow up on closure of the action items discussed in the Defect Leakage Meeting.
  • Continuous monitoring of Product Quality throughout the increment cycle.
  • Maintaining MIS reports to different stakeholders that provides inputs to improve the product quality.
  • Daily housekeeping of defects in the defect management tool.
  • Ad-hoc testing of defects whenever needed.
  • Mentoring new team members on operational topics and overall defect life cycle.
  • Provide recommendations for effective General Regression and new CFCs testing to avoid defects slippage to Production.
  • Impact assessment of changes coming as part of CFCs/ Product Upgrade to existing regression test cases.
Technical Qualifications
Defect manager
At IBS Software, you can look forward to:
  • Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
  • Working with the latest technologies & cutting edge tools to redefine the travel sector
  • Enjoying the many benefits of a stable SaaS based product company
  • Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, well known hotel chains, and large energy companies to augment their mission-critical operations
  • A diverse, global work culture with some of the brightest minds in the industry
  • A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Manager roles with real interview advice

Top IBS Software Services Manager Interview Questions

Q1. There are 10 apples in my hand ,from these apples ,2 of them are much smaller than others .. what are the possibilities to take that smaller ... read more
Q2. How would you create the user stories for an app that tracks expenses?
Q3. How will you develop an application which shows all airports in the country in a map. User needs to login and report any incidents happened ... read more
View all 65 questions

What people at IBS Software Services are saying

Manager salary at IBS Software Services

reported by 10 employees with 5-10 years exp.
Lock Unlock
₹16 L/yr - ₹32 L/yr
35% more than the average Manager Salary in India
View more details

What IBS Software Services employees are saying about work life

based on 640 employees
80%
95%
59%
98%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

IBS Software Services Benefits

Submitted by Company
Work From Home
Team Outings
Soft Skill Training
International Relocation
Health Insurance
Cafeteria
Submitted by Employees
Health Insurance
Team Outings
Work From Home
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

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IBS Software Services Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore Office
Crescent 1, 11th floor, Prestige Shantiniketan, Whitefield-Hoodi Road, Bangalore - 560048, India Bengaluru/Bangalore
560048

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