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Saleforce Excellence Analyst
2-7 years
New Delhi
1 vacancy
Saleforce Excellence Analyst
Hydro Prokav Pumps
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Summary
Ingersoll Rand, a global leader in providing mission-critical industrial solutions, is seeking a talented Salesforce Administrator to join our dynamic team. This is your chance to play a pivotal role in the deployment and management of our Salesforce platform, supporting our commitment to continuous innovation and customer excellence.
Are you passionate about CRM systems and have an experience in optimizing business processes? Ingersoll Rand, a global leader in providing mission-critical industrial solutions, is seeking a talented Sales Analyst to join our dynamic team. This is your chance to play a pivotal role in the management of our Salesforce platform, supporting our commitment to continuous innovation and customer excellence.
Leveraging your extensive Salesfroce knowledge, we are looking for an experienced and proactive Sales Analyst, to drive user maturity and excellence in a large global organisation. This new position will report into Digital Experience Manager and will work with a variety of global stakeholders across our Vacuum, Low Pressure, Transport and Engineered to Order businesses in EMEIA.
Responsibilities
- Drive CRM (salesforce.com) improvement and support enhancement projects
- Create and maintain standard Dashboards and Reports, support the business providing data analysis
- Train commercial teams on system and processes and ensure compliance
- Maintain system effectiveness by managing day-to-day maintenance activities and resolve user related issues.
- Translate business needs into technical requirements
Basic Qualifications
- 2+ years of experience of a Salesforce environment, generating reports and insights
- Experience of coaching and training on Salesforce
- Strong understanding of sales processes and Salesforce best practices
- Excellent problem-solving skills and the ability to work independently or within a team.
- Strong communication skills and the ability to work with both technical and non-technical stakeholders
Travel & Work Arrangements/Requirements
Hybrid Working (Located near IR Delhi Offices)
Key Competencies
- Entrepreneurial spirit able to be self-motivated with a results driven mindset
- Good attention to detail, able to think logically across complex scenarios
- Exceptional problem-solving skills with a solutions-driven mind-set driven by analytics
- Demonstrate excellent verbal, communication, and coaching abilities
- Well organised and able to demonstrate project management skills
- Ability to influence in a collaborative environment and work across multi-disciplines and BU s to get the job done
- Creative and energetic personality willing to assume multi-dimensional role.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
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