Window System Engineer - Incident Management (8-9 yrs)

Role: Window System Engineer

Location: Remote/Pune

Experience: 8 years

NOTE: Immediate joiner

KEY SKILLS ( MANDATORY)

- Windows server systems, Design and apply security measures such as firewalls

JOB DESCRIPTION (DETAILED)

Manage the full lifecycle of Windows server systems, including setup, upgrades, and decommissioning.

- Configure and oversee user access, roles, and permissions to ensure the integrity and security of the infrastructure.

- Regularly update and patch servers to maintain system health and reduce vulnerabilities.

- Continuously monitor system performance using industry-standard tools to identify and address potential bottlenecks.

- Analyze system logs, monitor resource utilization, and fine-tune system parameters for optimal performance.

- Implement and manage proactive alerting systems to prevent downtime or performance degradation.

- Design and apply security measures such as firewalls, antivirus programs, and intrusion detection systems.

- Conduct routine audits and vulnerability assessments to identify risks and develop mitigation strategies.

- Collaborate with the cybersecurity team to respond swiftly to security incidents and breaches.

- Establish and maintain robust backup and recovery procedures to ensure business continuity.

- Regularly test disaster recovery plans and document results to ensure systems can be restored quickly in emergencies.

- Develop and maintain recovery scripts and plans for automated failover and data protection.

- Create, test, and deploy PowerShell or other script-based solutions for automating repetitive tasks

such as user management, server configurations, and log analysis.

- Develop tools that streamline processes and enhance the efficiency of daily operations.

- Analyze system, server, application, network, and input/output device performance; Perform network and security audits

- Perform and test routine system backups and restores

- Create required reports in response to business user needs

- Providing technical guidance, training, and leadership for current and new operations and engineering personnel

- Pursues training and development opportunities; Strives to continuously build knowledge and skills

- Performing script verification checks, reviewing event logs, reviewing back logs, training, and documentation maintenance

- Recognizing and recommending new or emerging technology or software to satisfy functional requirements and processes

- Providing a high quality, secure, and resilient that supports the customer's business needs

- Participate in on-call rotation

- Create and maintain quality documentation to assist fellow IT staff with supporting end users

- Perform administration tasks and configuration changes via the Office 365 portal and PowerShell

- Create and deliver training to IT staff and/or end users on new or existing features to boost productivity and streamline the business

- Performs disaster recovery exercises

- Provide mentoring and guidance to less senior team members on new tasks and assignments.