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34 Health Care Global Enterprises Jobs

Manager - Operations

5-10 years

₹ 8 - 10L/yr

Vadodara

1 vacancy

Manager - Operations

Health Care Global Enterprises

posted 16hr ago

Job Description

Role & responsibilities :

  • To Manage PCC/Front Office/ Admin effectively and ensure adequate training is given.
  • Man power planning, budgeting, roster, scheduling/allocating man power
  • Effective resource utilization
  • Implement and maintain NABH and JCI quality standards and SoPs and ensure departmental indicators are updated
  • Coordinating with each and every department for smooth functioning of hospital
  • Plan, Direct, Supervise and Coordinate hospital functional operations and activities.
  • Compile Statistical and Patients Satisfaction Reports, analyze and summarize these reports and state possible corrective action wherever indicated in endeavours to improve and customize hospital services.
  • Liaise with support functions for smooth work flow
  • To co-ordinate with the management in organizing and conducting patient welfare program, Cancer rose-day, Cancer Survivors Day etc.
  • To inspect wards, ensuring hygiene and patient comfort.
  • To conduct departmental meeting once a week for better team spirit & enhancement of patient comfort.
  • Reporting & handling incidents & complaints regularly
  • To send details of concession and financial assistance given to patients from HCG foundation to accounts department
  • Grievance handling, documenting complaints, action taken and follow up
  • Oversee day to day operation of IP and ward and ensuring quality care is provided.
  • Monitor patient flow and streamlining the process flow of various units.
  • Ensure facility upkeep, department functioning to meet the service standards.
  • Planning efficient utilization of resources based costing.
  • Set KRA for PCC/ Front Office/ Admin and review their performance appraisal.
  • Ensuring a high quality customer experience, elevating customer satisfaction, while adhering to the organizational goal and work processes and manage effective operations.






Employment Type: Full Time, Permanent

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Health Care Global Enterprises Interview Questions & Tips

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What people at Health Care Global Enterprises are saying

3.5
 Rating based on 7 Operations Manager reviews

Likes

Good working environment and stardard growth in career.

  • Salary - Excellent
  • +6 more
Dislikes

Nothing is there to dislike

Read 7 Operations Manager reviews

Operations Manager salary at Health Care Global Enterprises

reported by 7 employees with 4-12 years exp.
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₹5 L/yr - ₹10.1 L/yr
32% less than the average Operations Manager Salary in India
View more details

What Health Care Global Enterprises employees are saying about work life

based on 1.1k employees
51%
71%
57%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Health Care Global Enterprises Benefits

Submitted by Company
Health Insurance
Job Training
Cafeteria
Team Outings
Soft Skill Training
Submitted by Employees
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings
Education Assistance +6 more
View more benefits

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Health Care Global Enterprises Bangalore / Bengaluru Office Location

View all
Bengaluru/Bangalore, Karnataka Office
Headquarter
HCG Corporate Office, HCG Tower 1, 9/1, Kalinga Rao Rd, Sampangi Rama Nagara, Bengaluru, Karnataka 560002 Bengaluru/Bangalore, Karnataka
560002

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