To handle all operation and PM calls assigned with the committed SLA s
Complete Demo and I & C Jobs based on the projects boked
To generate leads for new sales with increase Customer Satisfaction
Job responsibilities
Meet up the Response and Turn Around time on the calls assigned
Complete all the PM s as per the schedule
Plan for all the I &C and Demo activities allotted
Develop good relation with customers to enhance the satisfaction levels
Generate leads by interacting with the customers and pass on through the Mkt Teams
Meet Service sales targets to achieve the monthly, quarterly and annual financial targets of operating revenue
Discipline on CRM packages of Service Max and SFDC
Qualifications
3 - 6 years experience with a degree in Engineering / Diploma preferably worked on Hach / similar products
Willingness to relocate across India basis job / company priorities
Willingness to travel
Soft Skills: -
Ability to quickly grasp & easily adapt new ideas, concepts, methods Proactive and action oriented Strong analytical skills Excellent written and verbal communication skills. Has a good EQ and strong interpersonal skills and ability to build long term relationship. Teamwork and ability to work across cultures, locations and business teams Is open minded High on integrity