Malayalam|Odia|Assames|Customer service

Job Title: Multilingual Call Center Agent

Location: Okhla Phase 1

Company: GTI Infotel

Job Summary:

GTI Infotel is seeking a Multilingual Call Center Agent fluent in [list the languages required, e.g., English, Hindi, Assamese, Kannada, Marathi, Gujrati, Telugu, Odia, Bengali, Tamil, Malayalam, Punjabi, Dogri(J&K) ] to join our team.

The ideal candidate will handle customer inquiries, resolve issues, and provide excellent service across various communication channels.

Key Responsibilities:

- Handle customer calls, emails, and chat inquiries in multiple languages.

- Provide accurate product and service information.

- Resolve customer complaints efficiently.

- Update customer records accurately.

- Collaborate with team members to resolve complex issues.

Qualifications:

- Fluency in [list the languages required].

- Experience in customer service or call center roles is a plus.

- Excellent communication skills in multiple languages.

- Polite and professional demeanor.

- Strong problem-solving abilities.

- Ability to multitask and manage time effectively.