Gold Loans - Gold Appraiser & CCE (Freshers Can also apply)

Position: Customer Care Executive (Sales & Marketing Profile)

Experience: Minimum 1 year of Sales experience in NBFC or Banking sales/ Freshers can also apply.

Job Description:

• Handle walk-in customers efficiently.
• Adhere to the administrative processes and policies of the organization.
• Understand the customer's needs and interests to cater to them effectively.
• Conduct cold and warm calls on a daily basis to generate leads and engage with customers.
• Achieve monthly targets as allocated.
• Guide and provide the customer with required information about loans and schemes.
• Solve customer queries and handle their concerns in a cooperative and efficient manner.
• Acquire new customers through referrals.
• Keep existing customers updated on their account details.

Position: Gold Appraiser (Sales & Marketing Profile)

Experience: 1 year of Sales experience in NBFC or Banking sales.

Job Description:

• Identify the quality and purity of gold in any form through manual processes.
• Calculate the value of gold pledged by the customer.
• Conduct cold and warm calls on a daily basis to generate leads and engage with customers.
• Achieve monthly targets as allocated.
• Maintain accounting processes, records, and handle cash for gold loan transactions.
• Adhere to the administrative processes, norms, policies, and discipline of the organization.

Interested candidates can forward their CVs to vaishnavi.ragesh@iifl.com Or reach out directly at 8356866455

- HR: Vaishnavi R.