Technical Documentation Specialist

Role & responsibilities

1. Create and Manage DTC Content:

Prepare clear, well-structured online documentation for Diagnostic Trouble Codes (DTCs).

Describe fault codes, their causes, and related test procedures in simple and precise language.

2. Support User Understanding:

Provide step-by-step guidance in test procedures and troubleshooting sections.

Focus on creating easy-to-read content for both technical and non-technical audiences.

3. Organize and Categorize Information:

Structure documentation logically for easy navigation and readability online.

Group DTCs by categories, such as vehicle systems or fault types.

4. Gather and Validate Information:

Collaborate with engineering teams to collect accurate DTC details.

Verify the correctness of fault descriptions, test conditions, and troubleshooting steps with experts.

5. Maintain Consistency and Standards:

Ensure all documentation follows company and industry standards for clarity and uniformity.

Use consistent formatting, terminology, and language across all DTC entries.

6. Coordinate with Cross-Functional Teams:

Communicate with engineering, testing, and quality teams to clarify and resolve ambiguities.

Incorporate feedback from teams to improve documentation.

Preferred candidate profile

1. Basic Understanding of Automotive Diagnostics:

Familiarity with DTCs and their purpose in vehicle diagnostics (e.g., fault codes, basic OBD-II knowledge). Added Benefit if the candidate have undergone ADAM course / Mechatronics course / workshop background

2. Strong Written Communication:

Ability to create clear, concise, well-organized documentation, Excellent grammar and attention to detail. Comfortable working with cross-functional teams to gather information.

Strong communication skills to address queries or resolve content-related issues.

3. Organizational Skills:

Competent in managing large amounts of information and ensuring logical structure.

Proficient in maintaining version control and tracking updates.

4. Attention to Detail:

Ensure accuracy and consistency across all DTC documentation.

Identify and correct any gaps or errors in information.

Perks and benefits