Assistant Manager - Collection (4-9 yrs)

Responsibilities will include;

- Ensure timely reconciliation of all transactions processed through multiple terminals (Payment Gateway, Bank, LMS, etc.).

- Reconcile transactions across various payment platforms and systems to ensure accuracy and consistency.

- Manage and resolve issues or queries raised by merchants, customers, or banks related to settlements, refunds, payments, and other financial operations.

- Actively manage the collection of current dues, ensuring timely partner-wise collections in line with schedules.

- Maintain and analyze ageing reports, client outstanding statements, and overdue accounts.

- Monitor and maintain records of delinquent and overdrawn (OD) accounts, ensuring up-to-date status.

- Prepare and maintain comprehensive MIS reports for tracking delinquent accounts, overdue collections, and overall portfolio performance.

- Collaborate closely with the finance and risk teams to ensure proper handling of outstanding dues and delinquent accounts.

- Manage partner portfolios on a daily and monthly basis, ensuring compliance with financial agreements and proactively identifying potential issues.

- Continuously evaluate and enhance processes related to transaction reconciliation and collections to improve financial controls.

- Develop strategies to minimize financial discrepancies and optimize reconciliation timelines using data-driven insights.

- Sharing data with the finance team to raise invoices basis various commercial arrangements

To succeed in the role

Qualification & Experience (type & industry)

- Bachelor's degree in finance, accounting, business, or a related field (Master's preferred).

- 4+ years of experience in payment reconciliation, transaction management, or collections, preferably in the FinTech or financial services industry.

- Strong understanding of payment gateways, banking processes, and loan management systems (LMS).

- Proficiency in financial software, reconciliation tools, and advanced Excel skills.

- Analytical and detail-oriented, with strong problem-solving skills with good communication