New Store Operations Manager (8-14 yrs)

Our client is an innovative Beauty, Wellness, and Pharmacy retail and e-commerce company, driven by a successful entrepreneur aiming to revolutionize the industry in India and beyond. With a focus on advanced technology, streamlined operations, automation, and customer-centric services, the group is set to transform how consumers access and purchase healthcare, wellness, and beauty products. The company promises high-quality products and exceptional value through its omnichannel platform, offering a wide range of medical, nutritional, makeup, skincare, and fragrance items. It ensures a superior, personalized shopping experience through cutting-edge technology and customized recommendations.

Key Responsibilities:

Property Acquisition and Development:

- Scouting and Selection: Conduct thorough market research to identify suitable locations for new stores, considering factors such as demographics, competition, and foot traffic.

- Site Evaluation: Assess potential sites for feasibility, zoning compliance, and infrastructure requirements.

- Negotiation and Lease Execution: Negotiate favorable lease terms with landlords and property owners.

- Project Management: Oversee the entire project lifecycle, including design, construction, and fit-out, ensuring adherence to timelines and budgets.

- Vendor Management: Manage relationships with contractors, architects, real estate agents and other vendors.

Store Launch and Operations:

- Pre-Opening Activities: Develop and implement pre-opening checklists and procedures. Define and adhere to new store launch SOPs.

- Staffing and Training: Recruit, hire, and train store staff, ensuring they are equipped with the necessary skills and knowledge.

- Inventory Management: Manage initial inventory procurement, inwarding and stocking.

- Marketing and Promotions: Develop and execute marketing and promotional strategies to drive store openings and customer footfall.

- Post-Opening Support: Provide ongoing support to store managers and staff to ensure smooth operations.

Financial Management:

- Budgeting and Forecasting: Develop and manage budgets for new store openings.

- Cost Control: Monitor costs and identify opportunities for cost reduction.

- Financial Reporting: Prepare regular reports on project progress and financial performance.

Stakeholder Management:

- Internal Collaboration: Should coordinate with stakeholders for store manpower, inventory, finance, warehouse, procurement, marketing and category.

- External Relationships: Build and maintain strong relationships with landlords, vendors, and other external stakeholders.

Skills:

- Experience in retail expansion of opening new small to mid sized stores, preferably pharma retail expansion

- Strong leadership and project management skills.

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving abilities.

- Knowledge of construction and lease negotiation processes.

- Ability to travel frequently.