New Store Operations Manager - Omni-Channel Wellness Retail Business (8-14 yrs)

- The New Store Operations Manager will be responsible for overseeing the entire retail expansion process for our pharmacy chain, from property scouting to effective and seamless store launch and store operations for first 3 months.

- This role requires a strategic approach, strong project management skills, and a keen eye for detail.

- The ideal candidate will be a proactive leader who can effectively collaborate with internal teams (store manpower, inventory, finance, warehouse, procurement, marketing and category) and external stakeholders while adhering to timelines in order to achieve expansion goals.

Key Responsibilities:

Property Acquisition and Development:

- Scouting and Selection: Conduct thorough market research to identify suitable locations for new stores, considering factors such as demographics, competition, and foot traffic.

- Site Evaluation: Assess potential sites for feasibility, zoning compliance, and infrastructure requirements.

- Negotiation and Lease Execution: Negotiate favorable lease terms with landlords and property owners.

- Project Management: Oversee the entire project lifecycle, including design, construction, and fit-out, ensuring adherence to timelines and budgets.

- Vendor Management: Manage relationships with contractors, architects, real estate agents and other vendors.

Store Launch and Operations:

- Pre-Opening Activities: Develop and implement pre-opening checklists and procedures. Define and adhere to new store launch SOPs.

- Staffing and Training: Recruit, hire, and train store staff, ensuring they are equipped with the necessary skills and knowledge.

- Inventory Management: Manage initial inventory procurement, inwarding and stocking.

- Marketing and Promotions: Develop and execute marketing and promotional strategies to drive store openings and customer footfall.

- Post-Opening Support: Provide ongoing support to store managers and staff to ensure smooth operations.

Financial Management:

- Budgeting and Forecasting: Develop and manage budgets for new store openings.

- Cost Control: Monitor costs and identify opportunities for cost reduction.

- Financial Reporting: Prepare regular reports on project progress and financial performance.

Stakeholder Management:

- Internal Collaboration: Should coordinate with stakeholders for store manpower, inventory, finance, warehouse, procurement, marketing and category.

External Relationships:

- Build and maintain strong relationships with landlords, vendors, and other external stakeholders.

Skills:

- Experience in retail expansion of opening new small to mid sized stores, preferably pharma retail expansion

- Strong leadership and project management skills.

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving abilities.

- Knowledge of construction and lease negotiation processes.

- Ability to travel frequently.