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2 Fronius Jobs

Technical Support SE

3-5 years

Pune

1 vacancy

Technical Support SE

Fronius

posted 8d ago

Job Description

Tasks Responsibilities:

  • Provide technical support for Solar customer base in the Oceania region.
  • Documentation of support cases with customers according to international standards.
  • Follow the defined communications channels and support processes.
  • Collaborate on the continued improvement of products, processes, and tools by actively providing feedback.
  • Coordinate, complete and document support related services in agreement with management.
  • Proactively collaborate in the achievement of defined support goals and continued improvement of customer service.

The following additional tasks could arise:

  • Participation in national and international projects (e.g. CRM, Contact Center, SOS)
  • Participation in internal training events.
  • Support in the integration and development of new employees and internal educational programs.

Skills Requirements:

  • Engineering graduates in Electrical/ Electronics with minimum 3 - 5 years of relevant experience in the solar industry.
  • Specific experience of international companies, technical customer support is desirable.
  • Fluent English skills (spoken and written) are required for daily communication with international colleagues and customers.

Are you ready for FroniusApply online now and become part of the Fronius family!


Employment Type: Full Time, Permanent

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What people at Fronius are saying

What Fronius employees are saying about work life

based on 31 employees
52%
100%
47%
100%
Flexible timing
Monday to Friday
Within country
Day Shift
View more insights

Fronius Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Cafeteria +6 more
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