Key Accounts Manager

FOUR ACES FASHION HOUSE
Key Accounts Manager E-Commerce Andheri East
Responsibilities:
E-commerce Strategy Development:
o Formulate a comprehensive e-commerce strategy aligned with the overall business
objectives and brand positioning.
o Develop actionable plans to execute the strategy, including product launches,
marketing campaigns, and sales campaigns
o Identify and capitalize on market trends, consumer behaviour, and competitive
landscape to maximize sales opportunities.
o Set ambitious but achievable sales targets and develop strategies to meet or exceed
them.
Merchandise Management:
o Collaborate with the Marketplace teams to curate a compelling and diverse product
Catalogue resulting in increased sale.
o Ensuring that optimal stock levels are maintained across marketplaces basis the sale
by category.
Improving Operational Efficiency:
o Streamline the order fulfilment process to ensure timely and accurate deliveries to
customers.
o Identify and implement automation opportunities within the e-commerce platform,
such as automated email responses, chatbots, and order processing.
o Develop strong relationships with third-party e-commerce partners, including
payment processors, shipping providers, and marketplace platforms to ensure
smooth collaboration and efficient processes.
Data Analysis and Reporting:
o Generate regular reports and insights to assess the success of e-commerce initiatives
and make data-driven decisions.
Budget Management:
o Manage the e-commerce budget effectively, ensuring a positive return on investment.
Competitor Analysis:
o Stay informed about industry trends and monitor competitor activities.
o Implement strategies to maintain a competitive edge in the market.
Achievements:
o Track record of achieving and exceeding e-commerce KPIs and targets.
o Achieved substantial improvements in conversion rates through effective user
experience enhancements, personalization, and optimization strategies.




FOUR ACES FASHION HOUSE
Key Accounts Manager E-Commerce Andheri East
Candidate Profile:
o Education: A Bachelor's or master’s degree in business administration/fashion
management, or a related field.
o Experience: 8 to 10 years of experience in e-commerce roles,
preferably in the fashion goods sector.
o Proven track record of success in driving online sales and revenue growth.
preferably in e-commerce of fashion products.
o Experience in managing budgets for e-commerce initiatives with resultant ROI.
o Experience working with payment processors, shipping providers, and
marketplace platforms.
Skills:
Strategic Thinking: Ability to develop and execute a comprehensive e-commerce
strategy aligned with the overall business objectives and market trends.
Leadership and Team Management: Strong leadership skills to inspire and lead a
cross-functional team, fostering collaboration and achieving common goals.
Analytical Skills: Proficiency in analysing data, interpreting metrics, and making
data-driven decisions to optimize e-commerce performance.
Problem-Solving: Proactive problem-solving skills to address challenges promptly and
find innovative solutions to improve processes and customer satisfaction.
Results-Oriented: Ability to set and achieve e-commerce KPIs and targets, with a focus
on driving sales and revenue.
Collaboration Skill: Strong collaboration skills to work effectively with cross-functional
teams, vendors, and external partners.
Project Management: Effective project management skills to oversee the
implementation of various e-commerce initiatives and ensure timely delivery.
Decision-Making: Strong decision-making abilities, considering both short-term and
long-term implications of possibilities.
Marketing Acumen: Understanding of digital marketing strategies and tactics to drive
traffic, customer acquisition, and brand visibility.