Application Support Engineer

expEDIum is looking for Application Support Engineer to join our dynamic team and embark on a rewarding career journey

• Responsibilities:Providing technical support for software applications, including installation, configuration, and maintenance
• Troubleshooting and resolving software issues in a timely and efficient manner
• Identifying and implementing software improvements to enhance performance and usability
• Performing system and application monitoring, alerting, and reporting
• Providing technical guidance and support to end-users and other stakeholders
• Developing and maintaining software documentation, including user manuals and technical specifications
• Participating in software testing and quality assurance activities

Requirements:

• Knowledge of software development methodologies, such as Agile or Scrum
• Familiarity with software development tools, such as Jira or GitHub
• Expertise in application support and maintenance, including installation, configuration, and troubleshooting
• Familiarity with software testing and quality assurance practices
• Knowledge of software performance monitoring and alerting tools, such as Nagios or Splunk
• Familiarity with database technologies, such as SQL or NoSQL, as well as experience with database design and management
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Good organizational and time management skills

Application Support Engineer (US Shift) with 2 to 4 years of Experience