Bachelor s degree in technology or computer science, Engineering or a related field.
1 year of experience in Python/Bash scripting
1-2 years of experience as a System Engineer or similar role
1 year of experience using Linux or Unix environments, Debian or Ubuntu
Working knowledge of virtualization, VMWare, or equivalent
Good understanding and knowledge of Networking
Beneficial Additional Skills and Experience:
Knowledge in cloud providers (AWS/AZURE/GCP)
Knowledge in Database technologies (MySQL/NoSQL
Roles & Responsibilities:
System testing: Able to perform functionality / configuration / scalability / security testing of the system.
Provide Tier-2 support for customer issues, should collect necessary information from the customer support/Reporter, create relevant Jira tickets, tracking the tickets, finding root cause & follow ups.
Must be able to identify and escalate the issues that arise during the testing of the in-house system.
Should be able to find root cause/narrow down the customer issues, if required further escalate to product team.
Maintain and utilize custom scripts and in-house tools for test automation of the system.
Create technical documentation for system upgrades and deployments, should excel in documenting software upgrades/fixes.
Control the System level regression testing. Compare/Analyze pre & post upgrade results of the system.
Supporting customer systems remotely. Able to support the upgrade process, should be good in troubleshooting/rollback procedures.