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Customer Relationship Officer
Ethos
posted 3mon ago
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Fixed timing
Key skills for the job
Job Description
We are looking for a Customer Relationship Officer to join our Service Centre department at Ethos Watches. As a Customer Relationship Officer, you will be responsible for providing exceptional customer service, making outbound calls to customers to book watches for service, and maintaining strong coordination with the sales team.
- Make outbound calls to customers to book watches for service.
- Ensure excellent communication skills to effectively engage with customers.
- Coordinate closely with the sales team to provide seamless service.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to improve overall customer experience
Reporting to: Service Business Manager
- Preferred Location of Candidate: Chandigarh (Need Local person)
- Preferred Industry: BPO (International Process
- Minimum of 2 years experience in customer service or a related field
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team and independently
- Familiarity with CRM software is a plus
- Must be a graduate
- Proficient in English
Employment Type: Full Time, Permanent
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Company Website
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37% candidates got the interview through other sources.
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What people at Ethos are saying
What Ethos employees are saying about work life
based on 70 employees
Strict timing
Rotational Shift
No travel
Day Shift
Ethos Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Team Outings 
Education Assistance 
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