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151 Ericsson Jobs

Performance & Operations Management

1-3 years

Gurgaon / Gurugram

1 vacancy

Performance & Operations Management

Ericsson

posted 5d ago

Job Description

About the opportunity

Ericsson invites passionate and ambitious individuals to join our team In this pivotal role, you will have the opportunity to enhance the productivity of our delivery workforce by providing high-quality delivery tools, processes, and training modules. You will be responsible for developing and implementing innovative delivery models to cultivate an environment that fuels global efficiency and promotes profitable growth.

Required Experience- 1-3 Years, candidate with more than 3 Years experience will not consider

What you will do:

  • Enhance the efficiency of our delivery workforce through appropriate tools, processes, and working parameters.
  • Develop, implement, and manage delivery models and frameworks.
  • Analyze and manage performance to ensure a quality framework and reliable data trends.
  • Strengthen competence through career path planning, training, education, and certification.
  • Adhere diligently to group, legal, financial directives, and data security and privacy guidelines.
  • Supervise compliance with global and local environmental and occupational health and safety (E+OHS) standards.

The skills you bring:

  • Change and Improvement Management.
  • Audit and Assessment.
  • Risk management.
  • Tools and Process Management.
  • Negotiation/Influence.
  • Performance Management.
  • Management of Service Delivery Framework.
  • Knowledge Sharing and Collaboration Skills.
  • Strong Data Analytics.
  • Basic Financial Acumen.
  • Machine Learning Concepts.
  • Skills taxonomy management.
  • Automation Concepts.
  • Ericsson Portfolio.
  • Services mindset

Why join Ericsson

At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us


We are proud to announce Ericsson India is ranked 19th among Top 50 companies in the country and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Primary country and city: India (IN) || Gurgaon

Req ID: 761990


Employment Type: Full Time, Permanent

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What people at Ericsson are saying

4.6
 Rating based on 7 Operations Manager reviews

Likes

Good work culture

  • Salary - Good
  • +6 more
Dislikes

slow monetary growth for old employees

Read 7 Operations Manager reviews

Operations Manager salary at Ericsson

reported by 46 employees with 9-20 years exp.
₹9.5 L/yr - ₹36.8 L/yr
118% more than the average Operations Manager Salary in India
View more details

What Ericsson employees are saying about work life

based on 7.1k employees
75%
74%
58%
86%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ericsson Benefits

Submitted by Company
Benefits and rewards
Career benefits
Lifestyle benefits
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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Ericsson Gurgaon / Gurugram Office Location

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Gurugram Office
Ericsson India Global Services Private Limited, ASF Insignia Grand Canyon, Gwal Pahari, Tehsil Sohna, Gurgaon - Faridabad Road, Mandi Gurugram
Haryana 122003

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