The Operations Analyst I will be assigned ownership of a specific piece of a project and will need to prepare, process and perform quality control on electronic data to provide quality results to our clients while meeting time sensitive deadlines. If you are looking to start a career in an ever-growing industry, then this could be a great opportunity for you
Essential Job Responsibilities
General -
Learn our proprietary software (NUIX, Relativity) and become knowledgeable with established processes and workflows
Communicate project status and updates effectively with all levels of the company
Resolve or elevate issues that arise during data processing
Quality & Process Alignment -
Ensuring work is of the highest quality, in compliance with the Company s set quality standards
Investigate errors, anomalies, and other problems for identification and future prevention
Requirements for the role include:
Self-driven and motivated individual
Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution
Ability to coordinate multiple projects simultaneously and adapt to changing requirements and priorities
Experience processing data in an Electronic Discovery environment
Strong Microsoft Office skills
Exceptional attention to detail
Ability to effectively work independently and as part of a team
Ability to conduct self in a professional manner when found in stressful situations and still uphold core responsibilities as outlined in said situations
Preferred Requirements/Certifications
Experience with Windows Operating System is preferred.
Experience with Microsoft Outlook and other Office applications is preferred.
Knowledge of litigation support applications such as IPRO, Nuix, LAW, Relativity, Concordance, etc. a plus
Knowledge, Skills, and Abilities
Experience working under tight deadlines in a fast-paced technical environment is strongly preferred
Demonstrates a sense of urgency, initiative and ownership
Efficient work-style with an eye for continual process improvement
Excellent communication skills (written and verbal)
Strong organizational skills and an extreme attention to detail is required
Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.