We are seeking a seasoned Senior Technical Writer to join our team.
As an experienced professional, you will be responsible for managing and updating technical documentation, ensuring it aligns with current IT infrastructure standards and practices. This role entails crafting detailed technical guides, overseeing documentation transitions, and contributing to user experience enhancements through precise content creation. Your work will support the implementation and utilization of various IT platforms and technologies.
Responsibilities
Manage technical documentation on Confluence for both our team and other IT teams
Ensure documentation aligns with IT infrastructure standards and practices
Oversee the transition of platform release documentation from Confluence to Novartis templates
Maintain and update the Architecture Handbook, Functional Specifications, and Design Specifications
Develop comprehensive technical how-to guides for end-users focusing on AWS, Databricks, and Snowflake
Create user-friendly documentation and posts detailing end-to-end scenarios
Enhance user experience by producing content similar to AWS Blog posts
Update and maintain architectural and functional documentation
Contribute to emerging GenAI tools integration guides and practical scenarios
Ensure clear, accurate, and up-to-date user guidance documentation through hands-on testing of sample code
Requirements
6 - 10 years of experience in technical writing relevant to IT infrastructure and enterprise platforms
Expertise in AWS and proficiency in WAS, Databricks, and Snowflake
Demonstrated ability to create and manage system documentation, including user guides
Capability to follow and document each step, test sample code for accuracy
Understanding of IT platform tools and services for effective documentation
Background in documenting GenAI technologies and explaining their integration within platforms
Familiarity with enterprise IT environments and standards
Nice to have
Experience in creating video content to enhance user understanding
Skills in coding to help enhance and maintain alignment in sample repository updates
We offer
Opportunity to work on technical challenges that may impact across geographies
Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
Opportunity to share your ideas on international platforms
Sponsored Tech Talks Hackathons
Unlimited access to LinkedIn learning solutions
Possibility to relocate to any EPAM office for short and long-term projects
Focused individual development
Benefit package:
Health benefits
Retirement benefits
Paid time off
Flexible benefits
Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)