Project Manager (QA, Customer Success)

• As a Software Project Manager (QA, Customer Success) at EnactOn Technologies, you will play a critical role in analyzing requirements, estimating timelines, creating technical execution roadmaps, developing checklists and testing menus, and coordinating with tech leads, team leaders, and developers

• You will also be responsible for leading the QA team to test software and provide support to clients
• To excel in this role, you must have a strong understanding of software development with knowledge of various business domains
• This position requires the ability to effectively tie together the organization and customers, ensuring successful project delivery

Why this is an excellent job for suitable candidates:

• Opportunity to work with a globally recognized software development company
• Chance to lead a QA team and make significant contributions to client success
• Exposure to a wide range of business domains and technologies
• Ability to work closely with technical experts and senior management
• Competitive salary and benefits package

Software Project Manager Responsibilities

• Handling product inquiries from potential leads, explaining the product, and providing the product demo during pre-sale discussions
• Requirement gathering for the customization if any on top of the premade products
• Analyze project requirements and create detailed technical execution roadmaps
• Estimate project timelines and identify potential risks and bottlenecks in advance
• Develop checklists and testing menus for quality assurance processes
• Coordinate with tech leads, team leaders, and developers to ensure smooth project execution
• Lead the QA team to test software and ensure the delivery of high-quality products
• Provide support to clients, addressing their inquiries and resolving issues in a timely manner
• Tie together the organization and customers, ensuring efficient communication and successful project delivery

Software Project Manager Requirements

• A bachelors degree or masters degree in a related field
• Strong software development background with a solid understanding of various business domains
• Excellent analytical and problem-solving skills
• Ability to effectively communicate and collaborate with technical experts, team members, and clients
• Proficient in creating and implementing projects, timelines and managing resources effectively
• Familiarity with software testing methodologies and quality assurance processes
• Familiarity with project management & QA tools (ClickUp, Jira, etc)

Soft Skills

• Exceptional leadership and teamwork abilities
• Strong communication and interpersonal skills
• Customer-centric approach with a focus on delivering outstanding service
• Adaptability and ability to thrive in a fast-paced environment
• Strong organizational and time management skills

You have very higher chances of grabbing this position:

• If you have prior experience in software development and are now looking to switch to project management or QA
• This role allows you to leverage your technical expertise while developing essential skills in project management and customer success