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Delivery Head Modernization Migration Services
10-15 years
Remote
1 vacancy
Delivery Head Modernization Migration Services
Elfonze Technologies
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As the Delivery Head for Modernization Migration Services , you will assume a key leadership role in driving the successful delivery of modernization and migration projects across multiple client accounts. You will be responsible for overseeing end-to-end project delivery, leveraging GenAI and automation tools to optimize workflows and improve efficiency. This position offers an excellent opportunity to shape the delivery strategy, mentor teams, and maintain long-term client relationships, while directly contributing to the growth and success of MSS.
Key Responsibilities:
- Delivery Leadership:
o Lead the end-to-end delivery of Modernization and Migration projects across a portfolio of client accounts, ensuring timely, high-quality, and cost-effective project outcomes.
o Develop, standardize, and implement delivery frameworks and methodologies that drive efficiency, scalability, and quality for modernization services.
o Leverage GenAI , AI/ML-based automation tools , and cloud technologies (e.g., Azure ) to enhance productivity, streamline workflows, and reduce delivery timelines.
o Define and monitor KPIs and SLAs to ensure the continuous delivery of excellence, meeting client expectations and business goals.
- Collaboration with Sales and Pre-Sales:
o C Collaborate with sales executives/partners during the pre-sales phase to provide technical expertise and assist with solution design.
o Engage with clients to define project deliverables , timelines , and success metrics , ensuring alignment with their business objectives and MSSs strategic goals.
o Contribute to proposal development , client presentations , and solution design to ensure MSSs value proposition is clearly communicated to potential clients.
- Team Building & Leadership:
o Build and mentor a high-performing delivery team capable of executing complex modernization projects efficiently.
o Establish training programs to upskill the team on the latest GenAI , automation tools , and emerging technologies, fostering a culture of continuous learning and improvement.
o Promote a culture of innovation and accountability, ensuring the team remains adaptable, collaborative, and committed to excellence.
- Toolsets and Playbooks:
o Design, develop, and maintain reusable playbooks for modernization activities, ensuring consistency and quality across all projects.
o Continuously evaluate and integrate new GenAI capabilities into the delivery frameworks, staying ahead of emerging technologies to maintain competitive advantage.
- Customer Relationship Management:
o Serve as the primary escalation point for any delivery-related concerns, ensuring timely resolution and maintaining strong client satisfaction.
o Build and maintain long-term client relationships , delivering consistent value through Migration and Modernization services and ensuring repeat business.
o Proactively manage client communication, ensuring transparent project updates, issue resolution, and high levels of client engagement.
- Delivery and Operation Excellence:
o E stablish a robust structure for delivery engagements, optimizing resource utilization, project cost, and overall delivery quality.
o Ensure compliance with security , quality , and regulatory standards across all projects, managing risks and mitigating delivery bottlenecks.
o Implement continuous improvement processes to drive efficiency , resource optimization , and cost reductions.
Core Skills and Competencies:
Core Skills and Competencies:
- Leadership and Collaboration
o Strong track record of managing delivery teams across geographically distributed locations.
o Demonstrated ability to work with sales teams and clients.
o Experience in building and running large teams.
- Client & Stakeholder Management:
o Exceptional project management skills.
o Great experience in Agile, DevOps and methodologies.
o Ability to play and execute structured playbooks.
o Strong analytical and problem-solving skills
o Excellent in personal and verbal communication skills
o Experience in managing client facing roles
o Have ability to manage potentially C-Level relationships.
- Modernization & Migration Expertise:
o In-depth knowledge of legacy systems and modernization strategies, including tools, techniques, and platforms for migration.
o Familiarity with a broad range of technologies such as COBOL, .NET, Java, microservices, cloud technologies, and modern development architectures.
o Proven experience in leveraging GenAI and AI-based automation to accelerate modernization and migration processes.
o Expertise in cloud platforms (e.g., Azure, AWS, Google Cloud) and their use in modernization and migration projects.
- Technological Proficiency:
o Expertise in GenAI, cloud-native technologies, AI/ML-based automation, and DevOps methodologies.
o Proficiency in project management tools (e.g., JIRA, Trello, Asana) and Collaboration tools (e.g., Slack, Teams, Zoom) to ensure smooth project tracking and communication.
o Solid understanding of the latest trends in cloud computing, data-driven solutions, and digital transformation technologies.