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1 Einfochips Engineer Job

ServiceNow ITOM Engineer

4-9 years

Bangalore / Bengaluru

1 vacancy

ServiceNow ITOM Engineer

Einfochips

posted 18d ago

Job Description

We are looking for a ServiceNow ITOM expert with a strong background in CMDB, CSDM, Discovery, and Service Mapping. Here s a summary of the key responsibilities and qualifications for this role:
Responsibilities:
  • ServiceNow ITOM Administration : Work as part of the ITOM admin team, developing custom software solutions.
  • Consulting Services : Install, configure, and integrate ServiceNow ITOM products.
  • Data Solutions : Design solutions for data import/export between ServiceNow and other systems.
  • Platform Management : Manage application and platform upgrades, including impact assessments and remediation plans.
  • User Support : Resolve escalated issues/defects within ServiceNow.
  • Documentation : Prepare technical documentation as required.
  • Knowledge Enhancement : Enhance customer knowledge in IT Operations Management using the ITIL v4 framework.
Required Technical and Professional Expertise:
  • Experience : 3+ years with ServiceNow ITOM products.
  • Platform Knowledge : Deep understanding of ServiceNow Platform, CSDM, CMDB, Discovery, and Service Mapping.
  • Hands-On Skills : Strong experience in troubleshooting and configuring ServiceNow Discovery, Service Mapping, CMDB, and Event Management.
  • Development Skills : Experience in scripting, customizing, and developing the ServiceNow platform, including automation using Flow Designer.
  • Problem-Solving : Ability to troubleshoot platform issues, perform root cause analysis, and recommend corrective actions.
  • Project Experience : Experience with multiple ServiceNow Discovery and Service Mapping projects involving various enterprise and open-source technologies.
Preferred Qualifications:
  • Certifications : Accreditations in ServiceNow System Administrator and ITOM products like Discovery and Service Mapping.
Personal Attributes:
  • Collaborative : Enjoys working in agile, creative environments.
  • Ambitious : Works independently towards goals with a creative approach.
  • Intuitive : Manages change effectively with strong time management skills.
  • Interpersonal Skills : Contributes to team efforts and maintains up-to-date technical knowledge.
Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC
Time Type: Full time
Job Category: Information Technology

Employment Type: Full Time, Permanent

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What Engineer at Einfochips are saying

3.2
 Rating based on 30 Engineer reviews

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  • Salary - Bad
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Read 30 Engineer reviews

Engineer salary at Einfochips

reported by 233 employees with 2-6 years exp.
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₹3 L/yr - ₹11.6 L/yr
25% more than the average Engineer Salary in India
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What Einfochips employees are saying about work life

based on 479 employees
84%
94%
68%
97%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Einfochips Benefits

Submitted by Company
Flexibility and Paid Time off
Health and Wellness
Financial Wellbeing
Family support and Care
Submitted by Employees
Health Insurance
Soft Skill Training
Team Outings
Cafeteria
Work From Home
Job Training +6 more
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