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Collections Specialist
Eagle Eye Networks
posted 9d ago
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Job Description
About Eagle Eye Networks:
Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event-based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems. We have an excellent team that is pushing the business forward in a fast and furious way.
You will have an opportunity to have a significant impact at the company. What you do will really matter. We are a fast-growing startup with a lot of customers. This means there will be lots of opportunities for you to learn and grow. Don t miss this once in a lifetime opportunity to join a fast growing and dynamic team.
Responsibilities include:
Manage and oversee the daily operations of the collections process including:
Daily outreach to customers with open receivables
Research and resolve balance disputes
Coordinate with Sales Department on credit hold issues
Assist in reconciliation of inbound payment transactions
Generation and Issuance of Monthly Customer Statements
Establish and enforce proper collections procedures
Improve systems and procedures and initiate corrective actions
Assist with projects and provide assistance to other departments
Desired Skills Experience:
Proven working experience as a Collections Specialist or similar role
Solid computer skills on MS Office, accounting software and databases
High attention to detail and accuracy
Excellent written and verbal communication skills
Problem solving and critical thinking skills
Associate s/Bachelor s degree a plus
Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event-based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems. We have an excellent team that is pushing the business forward in a fast and furious way.
You will have an opportunity to have a significant impact at the company. What you do will really matter. We are a fast-growing startup with a lot of customers. This means there will be lots of opportunities for you to learn and grow. Don t miss this once in a lifetime opportunity to join a fast growing and dynamic team.
Responsibilities include:
Manage and oversee the daily operations of the collections process including:
Daily outreach to customers with open receivables
Research and resolve balance disputes
Coordinate with Sales Department on credit hold issues
Assist in reconciliation of inbound payment transactions
Generation and Issuance of Monthly Customer Statements
Establish and enforce proper collections procedures
Improve systems and procedures and initiate corrective actions
Assist with projects and provide assistance to other departments
Desired Skills Experience:
Proven working experience as a Collections Specialist or similar role
Solid computer skills on MS Office, accounting software and databases
High attention to detail and accuracy
Excellent written and verbal communication skills
Problem solving and critical thinking skills
Associate s/Bachelor s degree a plus
Employment Type: Full Time, Permanent
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What Eagle Eye Networks employees are saying about work life
based on 4 employees
Monday to Friday
Within city
Night Shift
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