We are seeking a highly skilled and motivated Application Engineer to join our eCOM team. The ideal candidate will have a strong background in e-commerce, data analysis, and focusing on troubleshooting eCOM transaction-related issues. The Application Engineer will be responsible for analyzing e-commerce data, identifying trends, and providing insights to help drive strategic decision-making and improve overall business performance.
Day-to-Day Responsibilities
Requirement management: collect, review, validate, analyze, specify and document customer and internal requirements;
Define high-level and detailed functional designs allowing developers to build and deliver quality code. This includes supporting projects from beginning to end as functional and application specialists for the solutions.
Focus on troubleshooting eCOM transaction-related issues
Ensure the E2E integrity of the software of our authorization systems, validate quality of software delivered by various teams
Work closely with product management, software architecture and management in order to create a product that fits the company portfolio
Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team.
Support the Agile team with the story estimates and sequencing
Build and maintain the team backlog, including the user stories, enablers and defects
Define and validate acceptance criteria (based on Definition of Ready & Definition of Done) and evaluate the Sprint result based on that
Participate in team demo and retrospective
Assure conceptual and technical integrity of the Product Features is kept at all time
Keep an overview on common product related activities. Link different topics and detect dependencies to work on solutions to resolve these with the corresponding teams
Acquire and maintain a solid knowledge of the technologies used for our product development
Who Are We Looking For
3+ overall work experience as an Application Engineer in IT services and software development, with the majority of it being in the area of electronic payments
University degree (master/bachelor) in computer science or similar qualification
High level of Quality paired with Service Oriented Mindset
Linux knowledge as User, .Net and Java reading capabilities for Analysis purposes and SQL reading and writing capabilities combined with basis shell scripting capabilities
Structured and analytical way of working and distinct ability to do presentations
Strong team player able to listen and communicate at eye level with all stakeholders and team members
Ability to work with cross-functional teams to deliver on a common goal.
Ability to work in dynamic situations with short timelines and strict deadlines
Good experience in Agile/Scrum in a complex and international environment
Knowledge about payment domain and/or Continuous Integration & Continuous Deployment would be beneficial
Knowledge of the schema protocol Visa Mastercard Iso 8583 would be an advantage