AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
526 DWS Investment Jobs
Operations Team Leader, Associate
DWS Investment
posted 10d ago
Job Role Insights
Key skills for the job
Job Description
- Account Freeze/Unfreeze Manage the end-to-end process of account freezing and unfreezing for private banking clients and liaise with onshore colleagues and relationship managers to ensure accurate execution of requests.
- Performance research in order to find debitors and creditors and process as per the guidelines.
- Perform multiple level calculation in order to determine final amount and make payments, should understand SEPA payment system.
- Signature Validation and Updation Verify client signatures for various banking documents and transactions. Ensure proper documentation and system updates are made in accordance with bank policies.
- Collaboration with Onshore Teams and Clients Act as a key point of contact with onshore colleagues and clients in Germany, communicating effectively in German for smooth coordination of tasks and resolving operational issues.
- Collaborate with internal teams to resolve discrepancies and ensure smooth operations across all processes.
- Proactively identify and escalate potential risks or fraudulent activities associated with account transactions.
- Ensure timely and accurate completion of tasks while adhering to internal Service Level Agreements (SLAs).
- Ensure compliance with all regulatory and internal policies.
- Handle any other Ad hoc projects/tasks/activities assigned by the supervisor.
- Ensure all your key deliverables are completed on a timely manner without any escalations.
- Support the team and program with additional training and admin activities as assigned by the supervisor.
- Perform quality checks for team to ensure the acceptable quality ratio.
- Ensure process documents are up to date and satisfying all the audit and compliance requirements.
- Support project team on all process migration projects and relevant activities.
- Should be SME and help team in troubleshooting on day to basis.
- Assist upline supervisors in various queries from onshore, FO, auditors and various stakeholders.
Your skills and experience
- German Language certification ranging between B1 to C2 is mandatory (preferably from Goethe/Max Mueller Bhavan).
- At least 7+ years experience as German language expert.
- Good communication skills and can interact independently with various stakeholders.
- Prior experience of managing the small teams would be an added advantage.
- Hands on experience in reviewing process documents, handling compliance, audits, risk and control
- Willing to work in Multiple/ rotational Shifts.
How we ll support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
Employment Type: Full Time, Permanent
Read full job descriptionCompare DWS Investment with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
iEnergizer
Compare
IBM
Compare
LTIMindtree
Compare
Similar Jobs for you
KYC/Financial Crime Risk Controls Business Management Specialist
3-7 Yrs
New Delhi, Bangalore / Bengaluru
Share an Interview