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Sr. Infrastructure Support Analyst, Senior Analyst
3-6 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Sr. Infrastructure Support Analyst, Senior Analyst
Duck Creek Technologies
posted 1d ago
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Job Description
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
If working in a fast-paced, rapidly evolving company that is transforming one of the world s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock !
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter .
WHAT YOU LL DO
The Sr. Network Administration Analyst is responsible for a variety of important network tasks within Duck Creek Technologies. They will work closely with the Network Engineer team in supporting, maintaining, and monitoring network infrastructure to meet the needs of the company. The Sr. Analyst will have both demonstrated experience with supporting and maintaining a variety of network infrastructure both on-premises and in cloud environments.
- Installation and Configuration: Assisting network engineers in configuring and installing network devices; including switches, routers, wireless controllers, and firewalls.
- Cloud Support: Assisting network engineers with the implementation and support of Azure network infrastructure, including subnets, Virtual Networks (VNets), Network Security Groups (NSGs), VNet peering, User Defined Routes (UDRs), Public IPs, load balancers, and Virtual Network Gateways.
- Troubleshooting and User Support: Assisting in diagnosing and resolving network connectivity issues, including outages and end-user issues. Coordinating with other IT teams or vendors as needed to resolve issues.
- Network Monitoring and Optimization: Monitoring network performance and availability, identifying and resolving issues proactively, and optimizing network configurations for improved efficiency.
- Network Backup and Recovery: Assisting with network backup and recovery operations, as well as disaster recovery planning and testing
- Maintaining Documentation: Keeping detailed records of network configuration and changes, as well as create and update network diagrams
- Perform all other duties and activities as required.
- Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
WHAT YOU VE DONE
QUALIFICATIONS/REQUIREMENTS
Education and Work Experience:
- Bachelors degree or higher or equivalent additional years of experience
- 4+ years of relevant network administration experience in a corporate environment
- 2+ years of Azure cloud network experience
- 2+ years Hands-on Zscaler experience
- Must be willing to travel from time to time to various offices in order to complete projects.
- Detail oriented with excellent technical, verbal, and written communication skills.
- Proficiency in English.
- Ability to work well under pressure.
- Great at organizing, prioritizing, and multitasking.
- Ability to collaborate with internal and external technology partners.
- Must be able to complete complex projects with minimal to no supervision.
- Strong troubleshooting and diagnostic skills
Other Requirements:
- Travel: 0-10
- Work Authorization: Legally authorized to work in the country of the job location.
- Wok Hours: Must be available to work US business hours (typically 9:00 AM - 6:00 PM EST) to align with team schedules and support needs
WHAT WE STAND FOR
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https: / / www.duckcreek.com / life-at-duck-creek /
Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com .
Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
#LI-DD1
Remote India
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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