eCommerce Executive - Marketing (1-2 yrs)

1. Website Management: Oversee the daily operations of the e-commerce website, ensuring smooth functionality and user experience optimization.

2. Product Listings: Manage product uploads, descriptions, pricing, and inventory updates across the website and online marketplaces.

3. Order Fulfillment: Coordinate with logistics and warehouse teams to ensure timely order processing, shipping, and delivery.

4. Customer Experience: Address customer inquiries and resolve issues promptly to maintain high satisfaction levels.

5. Performance Analytics: Analyze sales data, website traffic, and conversion rates, summarizing insights and trends effectively in reports.

6. Clear Communication: Communicate clearly with team members, vendors, and other stakeholders to ensure smooth operations and alignment on goals.

7. Marketing Collaboration: Work closely with the marketing team to execute promotions, campaigns, and discounts on e-commerce platforms.

8. Marketplaces Management: Handle product listings and campaigns on platforms like Amazon, Flipkart, and others, ensuring high visibility and performance.

9. Inventory Coordination: Monitor stock levels, communicate shortages, and coordinate restocking efforts with suppliers.

10. SEO and Content: Optimize product listings and website content for better search engine ranking and visibility.

11. Campaign Execution: Implement and monitor promotional activities such as sales events, coupon codes, and banners, ensuring their effectiveness.

12. Reporting and Summarization: Prepare and present concise, actionable reports on e-commerce performance, campaign results, and areas for improvement.

13. Compliance and Security: Ensure adherence to legal and cybersecurity requirements across e-commerce platforms.

14. Upselling and Cross-Selling: Implement strategies to increase average order value and encourage repeat purchases.

15. Problem Solving: Address and resolve operational or technical issues efficiently to avoid disruptions.