Admin Executive

Role & responsibilities

Job Summary:

We're looking for a detail-oriented individual to troubleshoot laptop issues, perform routine maintenance, and assist with administrative tasks. The ideal candidate will have excellent problem-solving skills, attention to detail, and strong communication skills.

1. Key Responsibilities:

1. Laptop Support: Troubleshoot and resolve laptop hardware and software issues.

2. Laptop Maintenance: Perform routine laptop maintenance, including updates, backups, and virus scans.

3. Admin Tasks: Assist with administrative tasks, such as managing reimbursement sheets, expense sheets, and other important company documents.

4. IT Asset Management: Manage IT assets, including laptops, peripherals, and software licenses.

5. Documentation: Maintain accurate records of laptop support requests, resolutions, and asset management.

2. Requirements:

1. Education: IT Diploma or Bachelor's degree in Computer Science.

2. Experience: Minimum 6 months of experience in IT support, preferably in a laptop support role.

3. Technical Skills:

- Proficient in laptop hardware and software troubleshooting.

- Experience with Windows, macOS, and mobile operating systems.

- Familiarity with IT service management best practices.

4. Soft Skills:

- Excellent communication and interpersonal skills.

- Strong problem-solving and analytical skills.

- Ability to work independently and as part of a team.