As an Operations Analyst you will be working across multiple processes based on the live projects ranging from customer support email, chats, calling, pre-sales support, tele-calling and other miscellaneous reporting tasks. You shall be accountable for developing subject matter expertise on the process and timely delivery of tasks with highest standards.. Your day to day responsibilities shall encompass:. Customer Support emails, chats, calling. Inbound and Outbound calls. Reporting and Analysis. Presentation Creation. Timely delivery of tasks with highest standards. What youll need to succeed in the role:. Excellent attention to detail. Good communication skills (English). Demonstrates integrity, maturity and a constructive approach to challenges. About DeltaX:. DeltaX is a Data-Driven Digital Advertising Platform built for Agencies and Advertisers to optimally plan, design, buy, track, attribute and report ad campaigns across search, social media, display RTB, Mobile, Video and other media channels. Founded in 2012, the platform serves as the pioneer in the Advertising Technology Industry. The cutting. edge technology has empowered digital marketing teams across the globe with deep insights, automated ROI based spends optimization, activating award winning technologydriven campaigns..