DBSync - SaaS Implementation/Integration Manager (6-9 yrs)

- You are passionate about technology, wake up every morning to experiment, learn and develop new solutions!.

- You Will Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more.

- Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more.

- Develop and expand our portfolio to support most popular Cloud apps (200+).

- Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.

About Us:

- At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging.

- DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications.

- We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company.

- DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.

- Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs.

- At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends.

- We are a family where each talent is recognised and honed for the best of the individual and the company as a whole.

- We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit!.

- If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!.

Our Value System:

- We genuinely care.

- We do not waste time on manual or mundane task.

- We have a fun environment.

- We own it.

- We are experts on what we do.

- We win together.

DBSync has been:

- We have been rated 4.7 / 5 on G2.

- We have got around 125 reviews in 2023.

- Based on the reviews G2 has awarded DBSync following badges:.

- Best Relationship- Winter 2024.

- Leader Americas Winter 2024.

- Best Results - Winter 2024.

- Best Usability - Winter 2024.

About the role:

- We are looking for an Implementation Lead who will drive the Implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.

- The ideal candidate is a thought leader, consensus builder and an integrator of people and process.

- The Lead must have demonstrated success in leadership characterized by driving efficiency and a high performance in the delivery of software solutions to clients.

- The Lead will lead the implementation team of implementation managers & consultants.

- The Lead must have demonstrable agility & influencing skills to work with C-suite in order to align project expectations.

- The leader will successfully collaborate with cross-functional teams within DBSync to deliver results and high degree of customer satisfaction.

Roles & Responsibilities:

- Manage, Coach and mentor Implementation team.

- Accountable for customer satisfaction during and post-implementation.

- Ensure excellent usage of the product capabilities before handing over to the Support team.

- Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.

- Monitor project progress throughout the project life cycle, communicate project status effectively to senior management through reports, presentations, and individual meetings.

- Build and provide direction to project teams, create and foster communication among team members.

- Manage Kickoff Meetings.

- Responsible for efficient and appropriate resource allocation.

- Ensure that the team has all required competencies and is well trained.

- Understands the challenges faced by the team and help them succeed.

- Capture and manage project risks and issues and associated mitigation strategies.

- Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.

- Sets the implementation strategy considering timelines, impacts, and risk.

- Helps address implementation road blocks, remove obstacles or other constraints.

- Provide high-level guidance and recommendation to client about implementation and integration procedures to add the greatest value for the client.

- Provide an escalation point for issue that may arise throughout the implementation period.

- Formulates proposals for new systems, procedures and/ or processes.

- Acts as a liaison with subsidiary management and staff to resolve issues as needed.

Skills and Qualifications:

- Experience in customizing Salesforce or Microsoft Dynamics.

- Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.

- 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.

- Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.

- Team Management experience.

- Excellent oral & written communication skills.

- Should be proficient in client interactions.

Why Choose DBSync?

- DBSync goes beyond offering just a job; we provide a platform for your career growth, learning, and success.

- Here's why you should consider joining our team:.

- Growth Opportunities: DBSync offers a wide range of opportunities for career advancement and professional development.

- Whether you're an experienced professional or just starting out, we provide programs and resources to help you achieve your full potential.

- Collaborative Environment: We believe in the strength of collaboration at DBSync.

- Our inclusive and diverse workplace encourages employees to share ideas, work together on projects, and support each other in reaching common objectives.

- Leading Training Programs: We invest in our employees' success by providing access to top-notch training and development initiatives.

- Whether you're looking to enhance your technical skills or leadership abilities, we offer resources to keep you ahead in your field.

- Comprehensive Benefits: Along with competitive pay, DBSync provides a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more.

Location: Bangalore (Remote).

Shift Timings: U.S. Shift (06:30 PM IST to 03:30 AM IST).

For more information about DBSync, visit www.mydbsync.com

Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB