Upload Button Icon Add office photos
filter salaries All Filters (1)

3 DBS Bank Virtual Relationship Manager Jobs

Officer, Virtual Relationship Manager, Consumer Banking Group

3-4 years

₹ 5.2 - 5.4L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Officer, Virtual Relationship Manager, Consumer Banking Group

DBS Bank

posted 5hr ago

Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you.

Job Purpose

  • Acquire clients through e-boarding of the provided leads and nurture the relationship for AUM build up in a steady manner.
  • Establish the Virtual Relationship Channel as a major revenue contributor through effective engagement with clients via multiple communication channels
  • Ensure right balance of the product mix and balance NTB (New to Bank NR customers) with increased penetration of existing customers to deepen the wallet share.
  • Drive and deliver a radical improvement in customer satisfaction scores through timely engagement and redressal of client enquiries.
  • Ensure highest levels of customer satisfaction. Interact with new customers to detail explain all features functions of products assist in on boarding of new clients.
  • Empower DBS IN clients embrace the value delivery channels to improve transaction efficiency and effectiveness

Requirements:

  • Minimum of 3-4 years of experience in a 24x7 contact center environment OR in a Back-Office Processing OR Banking OR Financial Services Industry
  • Should be willing to work in rotational shifts and experienced in moving between multiple screens and systems while entering the data
  • Experience in handling difficult customer chats/conversations, while simultaneously entering data on different screens

Education / Preferred Qualifications

  • Minimum qualification of a Graduate. Professional Certification/ Courses in financial services / e-commerce would be an added advantage

Work Relationship

  • Direct reporting to Team Lead- Virtual Banking
  • Work with peers within team, Centre and from other support and Business Units
  • Management of clients and prospects for acquisition, handle query or complaint resolution and entrench client relationship.
  • Close interaction with Regional / Cluster teams and Operations to ensure consistent delivery of service standards

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Virtual Relationship Manager roles with real interview advice

What Virtual Relationship Manager at DBS Bank are saying

Virtual Relationship Manager salary at DBS Bank

reported by 26 employees with 2-6 years exp.
Lock Unlock
₹2.9 L/yr - ₹6 L/yr
8% more than the average Virtual Relationship Manager Salary in India
View more details

What DBS Bank employees are saying about work life

based on 1.9k employees
54%
51%
51%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

DBS Bank Benefits

Health Insurance
Free Transport
Job Training
Work From Home
Soft Skill Training
Cafeteria +6 more
View more benefits

Compare DBS Bank with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

State Bank of India

3.8
Compare

IndusInd Bank

3.5
Compare

Yes Bank

3.7
Compare

Federal Bank

3.9
Compare

RBL Bank

3.6
Compare

IDFC FIRST Bank

3.9
Compare

AU Small Finance Bank

4.2
Compare

Jana Small Finance Bank

3.8
Compare

Equitas Small Finance Bank

4.5
Compare

Ujjivan Small Finance Bank

4.1
Compare

Standard Chartered

3.7
Compare

Deutsche Bank

3.9
Compare

Bank of America

4.3
Compare

NatWest Group

4.0
Compare

Barclays

3.8
Compare

IDBI Bank

3.5
Compare

Similar Jobs for you

Relationship Manager at Prakhar Software Solutions

New Delhi

3-8 Yrs

₹ 8-12 LPA

Commercial Manager at AMERICAN EXPRESS

Gurgaon / Gurugram

4-9 Yrs

₹ 10-20 LPA

Retail Manager at Calibehr Business Support Services Private Limited

4-8 Yrs

₹ 20-24 LPA

Relationship Manager at Yes Bank

Pune

3-8 Yrs

₹ 6-16 LPA

Relationship Manager at IndusInd Bank Ltd

4-10 Yrs

₹ 15-30 LPA

Relationship Manager Wealth Management at Indusind Bank

New Delhi

3-8 Yrs

₹ 8-16 LPA

Relationship Manager at Armour Corporate Services

4-22 Yrs

₹ 17-57 LPA

Relationship Manager at Armour Corporate Services

4-22 Yrs

₹ 21-71 LPA

Wealth Manager at Dezerv

Hyderabad / Secunderabad, Bangalore / Bengaluru + 1

4-9 Yrs

₹ 7-17 LPA

Associate Manager at Razorpay

Bangalore / Bengaluru

3-5 Yrs

₹ 10-15 LPA

DBS Bank Pune Office Location

View all
Pune Office
DBS Bank India, Fortune House, Plot No. 363/2, Gokhale Road, Model Colony, Shivaji Nagar Pune
Maharashtra 411016

Recently Viewed

SALARIES

RBL Bank

R O

unlock blur L/yr

(6 salaries)

COMPANY BENEFITS

Axis Bank

R O

1 benefit

SALARIES

HDFC Bank

SALARIES

HSBC Group

COMPANY BENEFITS

HDFC Bank

No Benefits

COMPANY BENEFITS

HDFC Bank

No Benefits

SALARIES

Yes Bank

SALARIES

RBL Bank

COMPANY BENEFITS

Axis Bank

No Benefits

REVIEWS

HDFC Bank

No Reviews

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent