Associate/Senior Associate, SRE Ops, Consumer Banking Group Technology

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

Roles & Responsibilities

Understanding of Java (J2EE/Spring Boot) based multi-tier applications with complex upstream downstream interactions having expertise in understanding the application request flow and analysing application logs for investigating and troubleshooting issues and application break
Ability to work in a dynamic environment with ability to self-organize and plan and prioritise the work in an environment where multiple issues compete for attention
Contribute in developing and implementing automated CI/CD capability for our application
Contribute in our continuous improvement and continuous delivery while increasing maturity of DevOps practices
Get involved in the discussions and provide inputs in designing a fully automated, robust and secure infrastructure
Collaborate closely with other internal SRE and Dev teams/business users in investigating, testing and deployments
Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements
Work effectively in collaboration with different teams either local or remote
Work towards high availability of our applications by putting in right Observability in place
Support our production environment with strong performance tuning, end-to-end troubleshooting, networking fundamentals skills
Willingness to work in odd hours or weekends only during critical production issues or need basis

Requirements

Minimum 5-8 years experience as a Site Reliability engineer supporting different application and application infrastructure in a Hybrid-cloud platforms with mix of On-Prem and AWS with Elastic stack knowledge

Hands on experience on usage of ELK stack, Observability tools like Grafana, Kibana, AppDynamics etc
Experienced in AWS Public cloud services

Strong scripting skills ability automate manual tasks which could be easily converted to a script - shell (mandatory), Python (intermediate level)
Ability to support Java (J2EE/Spring Boot) applications and manage Incident and support recovery of the application and drive root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members
Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
Application Support, Deployment of Release, patches & fixes on Platform
Analyse application performance, perform tuning and ensure high availability & stability of platform
Knowledge of Batch Processing systems and tools
Knowledge of Unix/Linux system and containerization and container orchestration platforms and platforms (viz., Docker, Cloud Foundry, OpenShift, Kubernetes) etc
Hands on experience any of the CI/CD tools viz., Jenkins, Circle-CI, GitHub Actions and ability to understand and define different deployment strategies
Hands-on experience with GIT. Managing deployment and branching with in GIT
Good hands-on experience with T-SQL or PL/SQL query language
BS degree in Computer Science/Engineering or equivalent