DBS Bank - Product Manager - Gold Loan (8-15 yrs)

Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Job Purpose:

- We are seeking a highly skilled and experienced Gold Loan Product Head to join our Assets and Strategic Alliances team.

- As the Product Head, you will play a crucial role in driving the growth and success of one of our largest asset portfolios comprising of various gold loan products and manage its P&L.

- You will be responsible for developing and executing strategies to maximize product profitability, enhance customer experience, and drive innovation.

- The ideal candidate will have a deep understanding of the gold loan industry, possess strong analytical and leadership skills, and be able to translate market insights into actionable product plans.

Roles & Responsibilities:

Product Strategy and Development:

- Develop a comprehensive product strategy for the gold loan portfolio, including market positioning, target segments, and competitive differentiation.

- Conduct market research and analysis to identify customer needs, market trends, and opportunities for product enhancements or new product offerings.

- Define product requirements and work closely with cross-functional teams, such as national distribution, technology, operations, and marketing, to ensure successful product development and launch.

- Collaborate with stakeholders to prioritize features and functionalities based on customer feedback, market demand, and business objectives.

Product P&L and Lifecycle Management:

- Define and manage the product roadmap, including the release schedule, feature prioritization, and product milestones.

- Monitor and analyze product performance metrics, such as revenue, profitability, customer acquisition, and retention, and develop strategies to scale the product profitably and optimize results.

- Conduct ongoing competitive analysis to stay abreast of industry trends and identify opportunities for product improvements.

- Work closely with national distribution and marketing teams to develop effective go-to-market strategies, pricing models, and promotional campaigns.

- Drive the product launch process, including coordinating with cross-functional teams to ensure a successful product introduction.

Cross-Functional Collaboration and Leadership:

- Collaborate closely with engineering, UX/UI design, and other teams to ensure the timely and high-quality delivery of product features and enhancements.

- Provide guidance and leadership to a team of product managers, assisting them in setting objectives, evaluating performance, and developing their skills.

- Foster strong relationships with key stakeholders, such as senior management, national distribution teams, and customer support, to ensure alignment and effective execution of product strategies.

- Act as the subject matter expert for the gold loan product line, providing insights and guidance to internal teams and external stakeholders.

Compliance and Risk Management:

- Ensure compliance with all relevant regulatory requirements and industry best practices for gold loan products.

- Assess and manage product-related risks, including credit risk, market risk, and operational risk, and implement appropriate mitigation strategies working closely with key stakeholders from risk management, legal and compliance.

- Stay updated on regulatory changes and industry developments that may impact gold loan products and make recommendations for necessary adjustments.

Required Experience:

- Proven experience as a Product Manager or Senior Product Manager, specifically within the gold loan industry.

- Strong understanding of the gold loan market, including customer segments, competitive landscape, and regulatory environment.

Education / Preferred Qualification:

- Bachelor's degree in business, finance, or a related field.

- MBA or equivalent advanced degree is preferred.

Core Competencies:

- Excellent analytical and problem-solving skills, with the ability to interpret complex data and draw actionable insights.

- Demonstrated success in developing and launching successful products, driving revenue growth, and improving customer satisfaction.

- Exceptional leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.

Technical Competencies:

- Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.

- Knowledge of compliance and risk management practices in the financial services industry.

- Familiarity with agile development methodologies and product management tools is a plus.

Work Relationship:

- Inter-departmental coordination

- Teamwork and collaboration

DBS India - Culture & Behaviors:

- Drive performance through Value Based Propositions

- Build pride and passion to protect, maintain and enhance DBS' image and reputation

- Enhance knowledge base, build skill sets & develop competencies

- Invest in team building & motivation through ideation & innovation

- Execute at speed while maintaining error free operations

- Develop a passion for performance and grow the talent pool

- Maintain the highest standards of honesty and integrity