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9 Customerxps Software Jobs
Sales Support
8-10 years
Mumbai, Gurgaon / Gurugram, Bangalore / Bengaluru
1 vacancy
Sales Support
Customerxps Software
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities:
- Technical Expertise:
- Develop a deep understanding of our solutions and how they meet the needs of financial institutions.
- Stay updated with the latest trends and developments in the banking industry.
- Sales Support:
- Collaborate with the sales team to understand customer requirements and develop tailored solutions.
- Deliver compelling product demonstrations and presentations to prospective clients.
- Address questions and objections raised by potential customers.
- Solution Development:
- Design and create customized demonstrations and proofs of concept, on need basis that showcase the value of our solutions.
- Assist in developing proposals and RFP responses with a focus on technical accuracy and relevance.
- Client Engagement:
- Build strong relationships with key stakeholders in client organizations.
- Conduct needs assessments and gather detailed requirements to ensure our solutions align with customer objectives.
- Provide ongoing solution consultation and support during the sales cycle.
- Collaboration:
- Work closely with product management and engineering teams to communicate customer feedback and contribute to product enhancements.
- Collaborate with marketing to create technical content, case studies, and whitepapers that highlight our solutions benefits.
- Training and Mentoring:
- Mentor and guide junior presales consultants, sharing best practices and knowledge.
- Conduct internal training sessions to keep the sales team informed about product updates and industry trends.
- Bachelor s degree or a related field. Master s degree preferred.
- 8-10 years of experience in a presales role/ Solution Consulting within the banking or financial technology sector.
- Extensive knowledge of banking solutions, including core banking systems is preferred
- Proven track record of successfully supporting sales teams and closing deals in a presales capacity.
- Excellent presentation and communication skills
- Strong problem-solving skills and the ability to think creatively to develop tailored solutions for clients.
- Experience with proposal writing, RFP responses, and creating technical documentation.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Willingness to travel as needed to meet with clients and support sales activities.
- Fraud Management/AML domain experience preferred
Employment Type: Full Time, Permanent
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